
Training Today's Online Course List:
(Click on the green arrow beside each title to view a full description of the training module).
FOR SUPERVISORS...
First Line Of Defense
(Each course in the series is approx. 30-minutes)
Hiring
Train your team on how to hire the best applicants without creating legal headaches
- Preparing for the interview
- Questions supervisors can't ask
- Linking questions to the position's requirements
- Minimizing distractions in the interview
- The protected classes and how to avoid legal violations
- What to do when an applicant reveals protected-class status
- Documentation rules
- Uncovering resume lies
- How to use applicant information uncovered on the Internet
Privacy
Untrained managers can cross the line when trying to learn more about employee conduct
- Is cubicle subject to search by supervisor?
- Defining company property
- E-mail, IM, and Blackberrys
- Dangers of jumping to conclusions
- Employee blogs and confidential information
- Cell-phones and other employee personal property
- How to assess impact off-duty conduct
- Using progressive discipline
- Different privacy rights for public and private employees
- Internet, phone, e-mail, workplace searches, drug and alcohol use, and code of conduct issues
Sexual Harassment
Supervisors have a duty to prevent harassment from happening at your workplace
- Defining quid pro quo and hostile work environment harassment
- What is "pervasive action?"
- Why it's best to be a hands off manager
- The problem of intention vs perception
- Dangers with supervisor-subordinate relationships
- Supervisors' duty to step in and stop harassment
- Equal opportunity harasser defense
- Personal liability for supervisor in harassment cases
- Supervisors held to a higher standard of conduct
- Same rules apply
- Don't read too much into certain gay behavior - might not be harassment
- How supervisors must respond to hazing
- Retaliation concerns
- Oral vs Written warnings for harassment
- Communicating intolerance for harassment and retaliation
Wage & Hour Law
A vital topic, considering the potential for a devastating class-action overtime, off-the-clock, or other pay
practice lawsuit.
- What does exempt mean and why are certain employees exempt?
- Exemptions for white collar, administrative, professionals and sales positions
- Burden of proof
- Job duties and exemption status
- Responding to employee request to change status
- Practical effect of supervising exempt and non exempt
- Docking salary
- Record keeping obligations
- Enforcing attendance policy for exempt employee
- Break requirements
- Special state-level laws
- Class action lawsuits
- Enforcement agencies
- Willful violation of the law
- When exempt employee's job duties change to include non-exempt activities
- Working without overtime permission
- When you have to pay employee for non-work activities
- Wage & hour violations are expensive
- Supervisor can cost employer an employee's exempt status
- Working off the clock
Workplace Violence
Here's what your managers need to know about their duty to help maintain a safe work environment.
- Proper response to employee revelations
- When to inform HR
- Managing an employee protected by a restraining order
- Alerting the police about threat level
- Investigating employee-on-employee violence
- Zero-tolerance violence policy
- Weapons in the workplace given recent laws
- Recognizing warning signs
- Looking beyond the bottom line
- No customer or client is untouchable
FMLA & ADA
FMLA offers regulations that every supervisor should understand and incorporate into their management practices.
- What FMLA requires and who is effected
- What is intermittent leave
- Interconnection with the ADA
- Employee coverage qualifications
- Extra FMLA leave for military member care
- Understanding "qualifying exigencies"
- Avoiding retaliation claims
- Reassigning job duties
- Loss of status and prestige
- Making a reasonable accommodation
- Interactive dialogue
- What to say and what not to say when FMLA leave requested
- When to involve HR
- Understanding essential job functions
- Creating an undue hardship
- Having the right attitude about disabilities
- Handling coworker unfairness complaints
- Maintaining medical condition confidentiality
- Why juries are so sympathetic to FMLA and ADA claims
Other Harassment
Educate your managers on non-sexual harassment that's just as illegal, disruptive, and damaging to any
organization
- How to determine if behavior or words constitute harassment
- When to alert HR to harassing behavior
- How to investigate a claim
- Communicating with the harassment victim
- Rules different for supervisors
- Risks of allowing proselytizing
- What you can restrict when it comes to expressing political views
- Avoiding retaliation claims when an employee complains
Performance Evaluations
Most supervisors hate giving employee evaluations, but it's probably because they've never been trained on
how to do them right. Here's your opportunity to correct that.
- Employee discussion of raises and reviews
- How to review employees you don't like
- Maintaining objectivity and consistency
- Making evaluations heavy on specifics, light on generalities
- Keeping an employee file
- Communicating performance problems
- Mixing the positive and negative
- Explaining business impact of employee behavior
- Keeping performance evaluations separate from employee's status
- Avoiding speculation, sticking to what you know
- Importance of honesty in evaluations
Discipline
When employee behavior needs correcting, make sure your team knows how to do it without creating even
more problems.
- Importance of discipline
- Know your company policy
- Defining progressive discipline
- Choosing the right time and place to discipline
- Keeping emotions in check
- Confidentiality rules
- When to involve
- Witnesses in disciplinary meetings
- Investigation rules
- Keeping discussion on track
- Issuing a proportionate response
- Treating male and female employees the same
- Focus on productivity and impact on coworkers
- Objectivity in written warnings
- FMLA implications
Discrimination
We're making progress, but prejudice hasn't been eliminated. Teach your supervisors to make decisions
based on legally justifiable factors.
- "Over-qualified" and age discrimination
- Same-race discrimination
- Intention to become pregnant as disqualifier
- Accent concern as national origin discrimination
- Bias against hiring a male candidate
- Applicant age concerns
- Disabled applicant would require accommodation
- What constitutes religious discrimination
- Why nothing is ever confidential and off limits to a jury
- Judging applicants on merits
- The short ride from discriminating taste to discrimination
Documentation
The decision to "write up" a subordinate should be made carefully, and the execution should be ever more so.
Here's advice for your managers.
- When to document a violation
- What should be in an employee file
- Choosing between a verbal and a written warning
- Maintaining at-will status in documentation
- Early warning signs that an employee will sue
- Creating consistent, objective, and defensible write-ups
- Communicating a path to employee improvement
- Getting employee to acknowledge receipt of documentation
Firing
Involuntary separation is the #1 catalyst for employment law conflict. Make sure your supervisors have all the
pieces in place to ward off a lawsuit.
- Laying the groundwork
- Importance of face-to-face firing
- Always give a valid reason
- Getting input on the decision to fire
- Avoiding the appearance of retaliation
- Preparing for employee rebuttal
- 3rd party witnesses
- Staying on target and avoiding mixed messages
- Dangers of flip-flopping in the face of employee emotional response
- Overcoming fear of being sued for retaliation or discrimination
- Applying the "fundamental fairness" doctrine
STOP Sexual Harassment
(Each course is approx. 2 hours)
National version
Stop Sexual Harassment: Interactive Training for Supervisors explains the various forms of workplace
sexual harassment, the consequences for both the employer and the supervisor, and how to identify and stop
it. It features real-world scenarios, interactive quizzes, and commentary from engaging and authoritative
employment law attorneys.
Consequences of Harassment
- Case studies of devastating penalties and awards
Overview of Harassment Law
- What Title VII of the Civil Rights Act really means
- Potential damages and risks supervisors run
- Your obligations under harassment law
Hostile Work Environment
- What is hostile environment harassment?
- Supervisor's duty to protect employees from a harassing environment
- Are they really offended?
- Dangers of the Internet and e-mail
- Gender Harassment
- Supervisor isn't qualified to investigate, so he needs to go to HR
Hostility based on sexual orientation
- Hostility based on transgender status
- Some states protect the transgendered
- Hostility based on a former relationship
Quid Pro Quo Harassment
- What is quid pro quo harassment?
Harassment by a Customer
- Duty to protect employees
Relationship with a Subordinate
- Why having a relationship with a subordinate employee can be so legally treacherous
Complaint Procedures and Investigations
- Why supervisors should never retaliate against an employee who complains of harassment
- What if the employee lies?
- Don't promise confidentiality to complaining employee
Special Situation: When the Supervisor is Accused
- When the Supervisor is Accused of Harassment
- What supervisors should -- and most certainly shouldn't -- do when they are accused of harassment
- Why retaliation claims are so common when a supervisor is accused, and how to avoid them
- Cooperating with HR's investigation to resolve matters quickly and without massive workplace disruption
California version - AB1825
Stop Sexual Harassment: Interactive Training for Supervisors explains the various forms of workplace
sexual harassment, the consequences for both the employer and the supervisor, and how to identify and stop
it. It features real-world scenarios, interactive quizzes, and commentary from engaging and authoritative
employment law attorneys.
Consequences of Harassment
- Case studies of devastating penalties and awards
Overview of Harassment Law
- What Title VII of the Civil Rights Act really means
- Potential damages and risks supervisors run
- Your obligations under harassment law
Hostile Work Environment
- What is hostile environment harassment?
- Supervisor's duty to protect employees from a harassing environment
- Are they really offended?
- Dangers of the Internet and e-mail
- Gender Harassment
- Supervisor isn't qualified to investigate, so he needs to go to HR
Hostility based on sexual orientation
- Hostility based on transgender status
- Some states protect the transgendered
- Hostility based on a former relationship
Quid Pro Quo Harassment
- What is quid pro quo harassment?
Harassment by a Customer
- Duty to protect employees
Relationship with a Subordinate
- Why having a relationship with a subordinate employee can be so legally treacherous
Complaint Procedures and Investigations
- Why supervisors should never retaliate against an employee who complains of harassment
- What if the employee lies?
- Don't promise confidentiality to complaining employee
Special Situation: When the Supervisor is Accused
- When the Supervisor is Accused of Harassment
- What supervisors should -- and most certainly shouldn't -- do when they are accused of harassment
- Why retaliation claims are so common when a supervisor is accused, and how to avoid them
- Cooperating with HR's investigation to resolve matters quickly and without massive workplace disruption
Plus Of Us Diversity Training
(Each course is approx. 25 minutes)
Supervisor version
The Plus of Us is an interactive training program with different modules for supervisors and employees. It features real-world scenarios and insightful commentary from a leading workplace expert and employment law attorney. Each version also includes a 20 minute feature presentation, Full Court Pres, in which a young employee learns from the
CEO how devastating intolerance, bigotry, and insensitivity to others' races, cultures, ages, and orientations can be.
Full Court Pres (a short "movie" for everyone)
In this 20-minute drama, a company president explains to a wayward employee why exclusionary behavior violates a well-run organization's policies, damages its reputation, risks legal liability, alienates good employees, and can't be tolerated. After witnessing the dramatic back and forth, your staff will self-examine why they hold certain beliefs, why they need to change them, and how things they say and do can hurt and isolate other employees. Moreover, your team will recognize the significant legal and business risks that come with harassment, discrimination, and insensitivity to those they perceive as "different."
Safety Series
(Each course is approx. 15-20 minutes)
Bloodborne Pathogens
- What bloodborne pathogens are
- How infection could occur (exposure incident)
- Universal precautions
- Prevention of exposure incidents
- Exposure incident procedures
Emergencies in the Workplace
- An overview of emergency alarm systems and communication methods
- An overview of employee action plans for:
- Fire
- Medical emergencies
- Severe weather
- Hazardous chemical spills
- Electrical failures
- Workplace violence
Hazard Communication
- Hazards of chemicals
- Exposure control methods
- Labels
- Hazardous chemical list
- Material safety data sheets
- Safe handling of chemicals
- Chemicals used within our facility
Fire Prevention in the Workplace
- Fire hazards associated with your job
- Required job procedures that prevent or minimize the chance of an accidental fire
- Safety procedures - electrical
- Safety procedures - electrical tools and appliances
- Safety procedures - flammable and combustible liquids
- Safety procedures - compressed gas
Violence in the Workplace
Help your team learn the simple steps that can reduce the risk of violence at your organization -- without creating legal headaches -- with the Violence in the Workplace course from Training Today.
Your supervisors and employees will learn:
- Common triggers that indicate a co-worker might become violent
- When it's time to report these warning signs or threats to HR
- How to deal with workplace bullies
- The first course of action when a co-worker threatens violence
- How to deal with a robbery or threats from a co-worker's abusive spouse
- And other simple steps to secure your workplace from potential violence
Basic Training
(Each course is approx. 30 minutes)
Ethics
Teach your supervisors how to handle common ethical dilemmas they may face, including what it means to be morally right, being honest, not cheating your employer, co-workers, or customers, not stealing from the supply closet, and generally treating co-workers well. Other ethical situations may involve harassment, gambling, and inappropriate Internet use.
With this all-new online training, your supervisors can learn how to make ethically sound workplace decisions with this easy-to-follow online training. On their own time -- and at their own pace, they'll learn:
- How to avoid conflicts of interest, such as the perils of an office romance, accepting gifts from competitors or customers, moonlighting issues, and many more.
- How to prevent behavior that can be deemed as stereotyping or discrimination, and how seemingly innocent jokes or slang can hurt.
- Why inappropriate behavior outside of work can damage an employee's reputation -- and an employer's credibility.
- How to avoid inappropriate Internet use, such as using blogs and social media on company time or disclosing confidential company information, or worse.
- And much, much more...
The Confident Supervisor
(Each course is approx. 30 minutes)
Difficult Conversations
Like everyone else in an organization, supervisors face times when difficult conversations are necessary. Though the subject matter may vary, the feelings of dread are the same, both for employees receiving the news and the supervisors who must do the dirty work. Those who go into such conversations armed with effective tips and techniques will be far more likely to solve problems than those who dread the confrontation that may be necessary. Supervisors need an understanding that:
- Tough conversations are called for with several types of employees, including bullies, procrastinators, saboteurs, incompetent, excuse-givers, etc.
- Lasting solutions are possible when specific, detailed objectives are determined in advance and appropriate counseling techniques are followed consistently.
- Preparation for the conversations is certainly necessary, but so is prompt follow-up and thorough documentation.
Diversity
Description: Although diversity includes more than just the protected categories covered in employment laws, it's important to guard against harassment and discrimination against protected groups. Did you know:
- Title VII makes it illegal to discriminate based on race, sex, national origin or ancestry.
- The ADA makes discrimination based on a person's disability illegal.
- The ADEA makes it illegal to discriminate based on a person being over 40 years old.
Managing Conflict
Certainly all supervisors recognize the seriousness of workplace violence, but how is it addressed in employment laws? The subject is covered under federal law in the Occupational Safety and Health Act's General Duty Clause.
Supervisors play a crucial role in preventing and dealing with violent conflict in the workplace when they're aware of the employer's responsibility under the law.
FOR EMPLOYEES...
STOP Sexual Harassment
(This course is approx. 30 minutes)
Employee Version
Hostile Work Environment vs. Quid Pro Quo
- Hostile Work Environment vs. Quid Pro Quo Harassment
- What is hostile environment harassment?
- Dangers of the Internet and e-mail.
- 12 real-world examples of hostile work environment harassment, including rules on physical contact.
- Hostility based on a former relationship.
Gender Harassment
- Why hazing can't be tolerated, and why there's no "equal opportunity" harassment defense.
- An employee's duty to cooperate with HR's investigation.
- Hostility based on sexual orientation.
- Harassment by a Customer
Plus of Us Diversity Training
(This course is approx. 25 minutes)
Employee version
The Plus of Us is an interactive training program with different modules for supervisors and employees. It features real-world scenarios and insightful commentary from a leading workplace expert and employment law attorney. Each version also includes a 20 minute feature presentation, Full Court Pres, in which a young employee learns from the
CEO how devastating intolerance, bigotry, and insensitivity to others' races, cultures, ages, and orientations can be.
Full Court Pres (a short "movie" for everyone)
In this 20-minute drama, a company president explains to a wayward employee why exclusionary behavior violates a well-run organization's policies, damages its reputation, risks legal liability, alienates good employees, and can't be tolerated. After witnessing the dramatic back and forth, your staff will self-examine why they hold certain beliefs, why they need to change them, and how things they say and do can hurt and isolate other employees. Moreover, your team will recognize the significant legal and business risks that come with harassment, discrimination, and insensitivity to those they perceive as "different."
Safety Series
(Each course is approx. 15-20 minutes)
Bloodborne Pathogens
- What bloodborne pathogens are
- How infection could occur (exposure incident)
- Universal precautions
- Prevention of exposure incidents
- Exposure incident procedures
Emergencies in the Workplace
- An overview of emergency alarm systems and communication methods
- An overview of employee action plans for:
- Fire
- Medical emergencies
- Severe weather
- Hazardous chemical spills
- Electrical failures
- Workplace violence
Hazard Communication
- Hazards of chemicals
- Exposure control methods
- Labels
- Hazardous chemical list
- Material safety data sheets
- Safe handling of chemicals
- Chemicals used within our facility
Fire Prevention in the Workplace
- Fire hazards associated with your job
- Required job procedures that prevent or minimize the chance of an accidental fire
- Safety procedures - electrical
- Safety procedures - electrical tools and appliances
- Safety procedures - flammable and combustible liquids
- Safety procedures - compressed gas
Violence in the Workplace
Help your team learn the simple steps that can reduce the risk of violence at your organization -- without creating legal headaches -- with the Violence in the Workplace course from Training Today.
Your supervisors and employees will learn:
- Common triggers that indicate a co-worker might become violent
- When it's time to report these warning signs or threats to HR
- How to deal with workplace bullies
- The first course of action when a co-worker threatens violence
- How to deal with a robbery or threats from a co-worker's abusive spouse
- And other simple steps to secure your workplace from potential violence
Basic Training
(Each course is approx. 30 minutes)
Ethics
Teach your employees how to handle common ethical dilemmas they may face, including what it means to be morally right, being honest, not cheating your employer, co-workers, or customers, not stealing from the supply closet, and generally treating co-workers well. Other ethical situations may involve harassment, gambling, and inappropriate Internet use.
With this all-new online training, your employees can learn how to make ethically sound workplace decisions with this easy-to-follow online training. On their own time -- and at their own pace, they'll learn:
- How to avoid conflicts of interest, such as the perils of an office romance, accepting gifts from competitors or customers, moonlighting issues, and many more.
- How to prevent behavior that can be deemed as stereotyping or discrimination, and how seemingly innocent jokes or slang can hurt.
- Why inappropriate behavior outside of work can damage an employee's reputation -- and an employer's credibility.
- How to avoid inappropriate Internet use, such as using blogs and social media on company time or disclosing confidential company information, or worse.
- And much, much more...
ADDITIONAL TRAINING LIBRARIES
CA AB1825
Sexual Harassment Prevention and Response in California (AB 1825)
Under California law, you are required to learn information and guidance regarding state and federal laws on prevention of sexual harassment, how to correct sexual harassment and the remedies available to persons subject to harassment, and practical examples on how to recognize and prevent workplace sexual harassment, discrimination, and retaliation. By completing this course, you have met those requirements.
Customer Service
Business Writing for Employees
The ability to write effectively is a skill every employee needs to possess.
This online employment training course is designed to review important writing
techniques that can help employees make the most of their business
communications. At the end of this training session trainees will be able to
identify the characteristics of good business writing, use words for maximum
impact, develop efficient sentences and paragraphs, and write more effective
business communications. Duration: 23 minutes
Coaching for Superior Employee Performance--Techniques for Supervisors
The main objective of this session is to discuss coaching and why it is an
important part of your job. By the time the session is over, you should be
able to recognize the benefits of coaching, identify the role of the coach,
understand the techniques involved in successful coaching, and use coaching
effectively to improve employee performance and help employees grow and
develop. Duration: 27 minutes.
Conflict Resolution for Employees
Whether it's at work, at home, with friends or neighbors, disagreements
between people happen. When they do, you need to be able to manage and resolve
conflicts successfully to achieve the best outcome for you and for those with
whom you are in conflict. During this session we're going to show you some
basic conflict resolution skills and techniques you can use to manage the
conflicts in your workplace more effectively. Duration: 24 minutes
Connecting with Customers
The objective of this online employment training course is to focus on how to
connect with customers. At the end of the training session employees will be
able to understand the importance of connecting with customers, identify
effective methods for making good connections, and communicate well to ensure
successful connection with customers. Duration: 21 minutes
Customer Service - How to Promote Excellent Service Among Your Staff
The objective of this online training course is to prepare supervisors to
train and encourage their employees to provide the highest level of service to
all customers. At the end of this training session supervisors will understand
what customers expect from their employees, be able to create a
customer-oriented focus in their department, and train employees to deal
effectively with customers' problems, and improve overall customer
satisfaction. Duration: 23 minutes
Customer Service Skills--How We Can All Improve
The main objective of this session is to suggest ways we can all help improve
the service we provide to our customers. By the time this session is over,
you should be able to recognize that we all have customers and share
responsibility for customer satisfaction, understand what customers expect
from you, handle customers' problems effectively, and help improve overall
customer satisfaction. Duration: 23 minutes.
Effective Communication for Employees
The objective of this training session is to teach you the basics of
effective workplace communication. At the end of the training session, you
will be able to understand the benefits of effective workplace communication,
recognize obstacles to effective communication, enhance your communication
skills, communicate more effectively on the job. Duration: 20 minutes.
Email Best Practices for All Employees
The objective of this online employment training course is help trainees make
the most efficient use of electronic correspondence. At the end of this
training session trainees will be able to understand our e-mail policy, manage
e-mail volume and storage effectively, present a professional image in e-mail,
produce clear, concise messages, and reply efficiently to incoming mail.
Duration: 24 minutes
Handling Customer Complaints
Effective complaint handling is one of the most important aspects of providing
excellent service. The objective of this online training course is to help
trainees handle customer complaints successfully. At the end of this training
session trainees will be able to view customer complaints as opportunities and
identify problems that prompt complaints. Duration: 20 minutes
How to Maintain Customer Loyalty
The objective of this online training course is to help customer service
representatives understand the importance of customer loyalty and discover
ways that they can promote it. At the end of this training session trainees
will be able to recognize the value of loyal customers, understand how to
build and maintain loyalty, identify and meet customer expectations, and
provide superior service that generates loyalty. Duration: 17 minutes
Identifying Customers' Needs
The objective of this online employment training course is help trainees
identify and meet customers' needs, an important step in creating loyal
customers. At the end of this training session trainees will be able to
recognize the importance of correctly identifying customers' needs, ask the
right questions to accurately identify needs, identify and take advantage of
cross-selling opportunities, and present products, services, and solutions
that meet customers' needs. Duration: 20 minutes
Maintaining a Positive Attitude
The main objective of this online training course is to suggest ways
representatives can maintain a positive attitude to improve the customer
experience. At the end of this training session trainees will be able to
recognize the value of a positive attitude, understand how to maintain a
positive attitude, cooperate with co-workers to create positive experiences
for customers, and demonstrate a positive attitude every day on the job.
Duration: 19 minutes
Making Customers Feel Special
Everyone likes to feel special. People like to feel that others value them and think they are important. But making customers feel special involves more than just professional, courteous service. As important as that is, it's just not enough to really connect with customers and make them feel that we make that extra effort just for them, because they really are very important to us. When customers get that feeling from doing business with us, they want to come back and deal with us again so that they can feel that way again. Duration: 21 Minutes.
Motivating Employees--Tips and Tactics for Supervisors
The main objective of this session is to provide you with tips and tactics to
motivate your employees to perform at their best. By the time this session is
over, you should be able to recognize that motivators vary from person to
person, find out what motivates your employees, use an effective arsenal of
motivational techniques to help workers achieve peak performance, and
encourage employees to reach their highest potential. Duration: 21 minutes.
Phone Skills
The main objective of this online employment training course is to cover the
basic phone skills needed to be a successful customer service representative.
At the end of this training session trainees will be able to answer the phone
professionally and effectively, handle transfers and holds successfully, make
the most of opportunities to call customers, take phone orders accurately and
efficiently. Duration: 25 minutes
Stress Management
The main objective of this session is to help you better manage the stress in
your life. By the time this session is over, you should be able to identify
the causes of stress, recognize the different types of stress, understand how
stress affects you, and manage stress effectively. Duration: 25 minutes.
Teambuilding for All Employees
The main objective of this training session is to explain how we can build
strong, effective teams in our organization. By the time this session is
over, you should be able to recognize the value of teamwork, identify the
characteristics of an effective team, understand the qualities of a productive
team member, and help build successful teams to achieve important goals.
Duration: 19 minutes.
The Power of Listening
The objective of this online training course is to give representatives the
basic skills they need to become good listeners. At the end of this training
session trainees will be able to understand the benefits of active listening,
identify feelings, attitudes, and unspoken needs underlying customers'
words, overcome listening obstacles, and use listening skills to meet and
exceed customer expectations. Duration: 21 minutes
Time Management Skills for Employees
This training presentation will help you gain control over your time so that
you can work more efficiently and productively. At the end of the training
session, you will be able to identify and eliminate your time wasters; plan
and prioritize effectively; define goals and make time-wise decisions;
capitalize on prime and commuting time; avoid procrastination; and handle
communications, interruptions, and emergencies effectively. Duration: 19
minutes
Turn Satisfied Customers into Repeat Customers
The objective of this online employment training course is to empha the
importance of repeat customers and suggest ways to build long-lasting
relationships with clients. At the end of this training session trainees will
be able to describe repeat customers, identify what makes them come back,
understand their importance, employ strategies that turn satisfied customers
into repeat customers. Duration: 20 minutes
Environmental Compliance
Asbestos Awareness
This training session is designed for employees who may contact or work near asbestos containing material (known as ACM), asbestos-containing building material (known as ACBM), or presumed asbestos-containing material (known as PACM), but do not disturb it as part of their normal work activities. Duration: 25 minutes
Class C UST Operator Training
The Energy Policy Act requires training for Class A, B and C underground storage tank operators. BLR's Class C UST Operator Training meets federal guidelines and is acceptable in the following states: AR, CO, DE, GA, LA, MA, MI, MN, OH, OR, PA, SC, TN, TX, UT, VA, WI, WY. Approval is pending in AL, DC, IA, ID, KY, ME, MD, MT, NH, NM, ND, SD, WV. Check back as the list is growing! Duration: 35 Minutes
Hazardous Materials Transportation
This training session will teach you to recognize and identify hazardous materials; understand HAZMAT container markings, labels, and placards; load and unload hazardous materials safely; use protective procedures and equipment; avoid accidents with hazardous materials; respond to an emergency; and recognize and respond to security threats. Duration: 29 minutes
Hazardous Waste Container Management
When you have completed this training session, you will understand federal guidelines for container storage of hazardous waste at generating facilities; recognize and be ready to follow safe practices for managing hazardous waste containers; understand why it is important to segregate certain hazardous wastes; know what to look for in inspecting hazardous waste areas at the facility, and you will know more about how to minimize wastes. Duration: 34 minutes
Hazardous Waste Introductory Training
This session is about safely and correctly working around hazardous wastes. It covers the basics of hazardous waste management for all workers who handle hazardous wastes. Duration: 24 minutes
Hazardous Waste Manifests
Any generator who offers hazardous wastes for transportation for off-site treatment, storage, or disposal must prepare a manifest using a U.S. Environmental Protection Agency (EPA) Uniform Hazardous Waste Manifest (federal form 8700-22). Anyone responsible for signing a manifest or for completing any part of this specialized shipping paper should receive training in completion of the manifest. This training session will show you how to properly complete a manifest. Duration: 22 minutes
Hazardous Waste: Emergency Response--Generators and TSDFs
This slide show will focus on emergency response procedures required under EPA Regulation 40 CFR 265.16 and 40 CFR 262.34(a)(4) for personnel at large quantity generators (LQGs) and hazardous waste treatment, storage, and disposal facilities (TSDFs). The slideshow also applies to small quantity generators (SQGs), though SQGs are not required to have formal written training programs for their employees. Duration: 23 minutes
HazMat Transportation Security Awareness
As part of the Department of Transportation (DOT) requirements at 49 CFR 172.174 Subpart H, shippers and carriers of certain hazardous materials must develop and implement security plans as well as ensure that their employee training programs include a component on security. This training session focuses on the awareness-level component of this training requirement. Duration: 24 minutes
HAZWOPER Facility Operations
Trainees will learn about the threats posed by hazardous wastes at the work site and where to find additional information about hazardous wastes and other materials; understand the medical surveillance requirements; understand and follow the practices and procedures designed to eliminate or reduce risks of an accident or incident; recognize the engineering controls deployed to help ensure safety; and understand the importance of, and be prepared to properly use, PPE. Duration: 27 minutes
HAZWOPER: First Responder Awareness Level
Trainees will learn to understand their role as a first responder and the company's emergency response plan; identify hazardous substances and know the risks if they are released or spilled; recognize a hazardous release or spill and potential outcomes; report the spill or release by calling for help, notifying others of the chemical spill or release, and helping coordinate an evacuation. Duration: 19 minutes
Laboratory Safety
This session will discuss the purpose and content of the Chemical Hygiene Plan, how to assess the risks you might face working in the lab, the personal protective equipment you may need to use, and the work practices required to keep you safe in the lab. Duration: 26 minutes
Mold Hazards and Prevention
This training session will discuss the hazards of mold both in the workplace and at home. We will learn how to detect mold, where to find it, the health hazards of exposure, how to clean up small mold contamination, and how to prevent mold from growing. Duration: 27 minutes
PPE - What Employees Need to Know
After this training session, you will understand how a PPE hazard assessment is conducted, which involves evaluating the workplace and job functions for any potential hazards that can be controlled through the use of PPE; be able to select the proper PPE to protect against the hazards found during the hazard assessment; and be able to show employees how to properly wear and care for their PPE. Duration: 24 minutes
PPE for Emergency Response
Personal protective equipment, or PPE, provides a barrier between employees and the job hazards. The right PPE, properly used and maintained, can protect employees from the hazards involved in the emergency response tasks they perform. This training session will address how to select the right equipment for the job, how to understand its capabilities and limitations, and how to use it properly and remove it safely. Duration: 24 minutes
Reactive Chemicals
Chemical reactions can be extremely hazardous if they are not thoroughly understood and controlled. When intentional or unintentional reactions get out of control, they can result in fires, explosions, or releases of toxic fumes or gases. This session shows how to safely manage reactive chemicals to prevent accidents. Duration: 23 minutes
Safe Chemical Handling
We use many different chemicals in the workplace, but often these materials can be hazardous to health and safety unless we take proper precautions when handling them. This session will discuss the steps you can take to handle the materials you work with safely so that you can prevent accidents, injuries, and illness. Duration: 25 minutes
Spill Prevention, Control, and Countermeasure Plan (SPCC Plan)
This session will discuss the prevention and control of oil spills, and measures to prevent oil from getting near water, including groundwater. Facilities are required by the U.S. Environmental Protection Agency to develop a Spill Prevention, Control, and Countermeasures Plan--or SPCC Plan. We'll review the SPCC Plan and policies for preventing and controlling spills. Duration: 14 minutes
Stormwater Pollution Prevention Plan (SWPPP)
Stormwater runoff is a major carrier of pollutants that damage rivers, lakes, streams, and coastal waters in the United States. To address this problem, the federal Environmental Protection Agency (EPA) developed a federal program under the Clean Water Act to regulate stormwater discharge sources. This session will help identify the sources of pollutants in stormwater runoff and implement procedures to prevent pollutants from getting into stormwater or the environment. Duration: 22 minutes
Universal Wastes Large and Small Quantity Handlers
This presentation covers the employee training requirements for large and small quantity handlers of universal wastes. It does not address all the requirements for universal waste transporters or destination facilities. Duration: 27 minutes
Working Safely with Corrosives
Corrosives are hazardous materials that can cause serious health problems if you fail to take proper precautions. All corrosives share a common chemical property--they degrade other materials due to their aggressive nature. To prevent accidents and injuries, this training session shows employees know how to work safely with corrosives. Duration: 29 minutes
Working Safely with Pesticides
Although pesticides are an essential part of modern agriculture, they can also be hazardous unless they are used properly. If you handle pesticides on the job or work in areas where pesticides are used, you need to know the precautions you must take to protect your health and safety. Duration: 26 minutes
Working Safely with Solvents
This presentation is focused on the hazards of organic solvents, which are a dangerous group of solvents that can be hazardous to your skin and other organs of your body. Duration: 30 minutes
Environmental Regulatory Analysis for Managers
DOT's Hazardous Materials Transportation Regulations
This session covers the requirements of the U.S. Department of Transportation's, or DOT's, hazardous materials regulations (49 CFR 171-180). DOT specifies requirements for the safe transportation of hazardous materials, often referred to as hazmat, in commerce by rail, aircraft, vessel, and motor vehicle. DOT has general requirements for the loading, unloading, handling, and storage of hazardous materials as well as specific mode-of-transportation requirements. The regulations apply to both shippers and transporters of hazardous materials. Duration: 39 minutes
EPA's Universal Waste Regulations
This presentation covers universal waste requirements for small and large quantity handlers (40 CFR 273). Universal wastes are regulated by the U.S. Environmental Protection Agency, or EPA. In the past, the federal rules required businesses to manage those wastes now deemed by EPA to be "universal wastes" as hazardous wastes. EPA found that the hazardous waste management rules were a "major impediment" to national collection and recycling campaigns for batteries, pesticides, and thermostats. EPA views the effect of the universal waste regulations as "easing the regulatory burden" on businesses that handle universal wastes because the rules include provisions that "streamline" the hazardous waste requirements. Duration: 30 minutes
EPA's Spill Prevention, Control, and Countermeasures Plan
By the end of this presentation, you will understand your responsibility to provide an SPCC plan that includes required inspections, employee training, adequate facility security, spill prevention procedures, spill countermeasures, spill reporting procedures, emergency response plans; and provisions for periodic plan review and amendments. Duration: 25 minutes
EPA's Stormwater Pollution Control Requirements for Regulated Industrial Facilities
By the end of this presentation, you will understand your responsibility to create and maintain a compliant SWPPP and to obtain the necessary permit, and conduct required monitoring; keep proper records, and provide an annual report to EPA; train employees identified in the SWPPP; identify stormwater pollution and sources, implement best management practices, or BMPs, conduct required inspections; and respond effectively to spills. Duration: 30 minutes
Hazardous Waste: Regulatory Analysis
This presentation covers basic employee training requirements for employees involved in hazardous waste management. The Resource Conservation and Recovery Act, or RCRA, authorizes the Environmental Protection Agency, or EPA, to regulate hazardous waste from generation to disposal. Facilities that generate, transport, treat, store, or dispose of hazardous waste are subject to the waste management rules promulgated under Subtitle C of RCRA. Duration: 28 minutes
OSHA's Hazard Communication Standard
OSHA's Hazard Communication Standard requires that you provide a hazard communication program that meets the requirements of the HazCom standard, identifies all chemical hazards in the workplace, trains employees to recognize hazards and take proper precautions, ensures proper labeling of chemical containers and provides required material safety data sheets, and establishes effective emergency response procedures. Duration: 23 minutes
OSHA's HazCom Standard - the MSDS
OSHA's HazCom Standard for material safety data sheets requires that you provide an MSDS program that includes an accessible, backed up MSDS system, MSDS updates and retention procedures, employee training, and compliance with OSHA's HazCom Standard. Duration: 26 minutes
HR Employment
ADA--What Supervisors Need to Know
This training session will help you to identify the purpose of the ADA, define "disability" correctly, make reasonable accommodations, handle job interviews and post-offer discussions properly, deal appropriately with leaves of absence and reinstatement, and avoid discrimination based on disability. Duration: 31 minutes.
Attendance Management--What Supervisors Need to Know
The objective of this training session is to help you manage attendance effectively. At the end of the training session you will be able to recognize the serious problems created by absenteeism and lateness, identify causes of attendance problems, understand the requirements of our attendance policy, control absenteeism and lateness in your department, and encourage punctuality and good attendance. Duration: 21 minutes.
Back Safety
This training presentation will help you to understand how back injuries occur; prevent back injuries; use proper lifting, load carrying, and unloading techniques; and think intelligently about your back. Duration: 21 minutes.
Back Safety (Spanish)
Al final de esta sesión usted será capaz de entender cómo se producen las lesiones en la espalda; impedir que su espalda se lesione; usar las técnicas apropiadas para levantar, transportar y descargar, a fin de proteger su espalda; y razonar acerca de su espalda y de la importancia de mantenerla saludable. Duración: 26 minutos.
Bloodborne Pathogens--General
This session will train you to identify bloodborne pathogens, or BBPs, that might be present in the workplace; understand how certain diseases are transmitted through blood; determine your risk of exposure to bloodborne pathogens in the workplace; protect yourself from exposure through prevention and by following certain procedures if you are exposed; respond appropriately if you are exposed to bloodborne pathogens; and understand your right to medical evaluations. Duration: 24 minutes.
Bloodborne Pathogens--General (Spanish)
Al terminar esta sesión de capacitación, usted podrá identificar los patógenos de la sangre que podrían estar presentes en el lugar de trabajo, comprender cómo ciertas enfermedades se transmiten a través de la sangre, determinar su riesgo de exposición a los patógenos de la sangre, protegerse de la exposición, responder ante una exposición y comprender su derecho a recibir evaluaciones médicas. Duración: 35 minutos.
Business Ethics--What Employees Need to Know
The main objective of this session is to create awareness of ethical issues in business and ensure that you always know the ethical course of action to take on the job. By the time this session is over, you should be able to recognize the importance of business ethics, understand the requirements of the law and our ethics policy, identify ethical problems on the job, and make ethical decisions. Duration: 24 minutes.
Coaching for Superior Employee Performance--Techniques for Supervisors
The main objective of this session is to discuss coaching and why it is an important part of your job. By the time the session is over, you should be able to recognize the benefits of coaching, identify the role of the coach, understand the techniques involved in successful coaching, and use coaching effectively to improve employee performance and help employees grow and develop. Duration: 27 minutes.
COBRA and HIPAA--What Supervisors Need to Know
This training presentation will teach the basic information you need to know about COBRA and HIPAA and how they affect you, your employees, and the organization. At the end of the training session, you will be able to understand the basic provisions of COBRA and HIPAA, recognize how these laws affect employees and the organization, and provide employees with information about access to health coverage under these laws. Duration: 23 minutes.
Customer Service Skills--How We Can All Improve
The main objective of this session is to suggest ways we can all help improve the service we provide to our customers. By the time this session is over, you should be able to recognize that we all have customers and share responsibility for customer satisfaction, understand what customers expect from you, handle customers' problems effectively, and help improve overall customer satisfaction. Duration: 23 minutes.
Defensive Driving for Noncommercial Motorists
The main purpose of this session is to talk about defensive driving techniques so that you can be safe behind the wheel and avoid accidents. By the time this session is over, you will be able to identify driving hazards, understand defensive driving techniques, and use defensive driving techniques to prevent accidents and injuries on the road. Duration: 21 minutes.
Defensive Driving for Noncommercial Motorists (Spanish)
El principal objetivo de esta sesión es hablar sobre las técnicas de conducción a la defensiva para que conduzca seguro detrás del volante y evite accidentes. Al final de esta sesión, podrá: identificar los peligros al conducir, entender las técnicas de conducción a la defensiva, y utilizar las técnicas de conducción a la defensiva para prevenir accidentes y lesiones en la carretera.
Defensive Driving--Commercial Motor Vehicles
This training presentation will explain how to recognize driving hazards and dangerous conditions, respond to a specific hazard or dangerous condition and react in time to avoid an accident, inspect and maintain your vehicle, operate your vehicle safely, and respond to emergencies and accidents. Duration: 29 minutes.
Disaster Planning--What Employees Need to Know
The objective of this training session is to prepare you to deal with workplace disasters and other emergencies. At the end of the training session, you will be able to identify different types of workplace disasters, understand the requirements of our emergency response plan, carry out emergency response assignments effectively, and evacuate quickly and safely in an emergency. Duration: 24 minutes.
Disaster Planning--What Supervisors Need to Know
The objective of this training session is to prepare you to deal with workplace disasters and other emergencies. At the end of the training session you will be able to recognize the types of workplace disasters you may face, understand the requirements of our emergency response plan, satisfy employee training requirements, and carry out emergency response duties effectively. Duration: 23 minutes.
Diversity for All Employees
This training presentation will explain how you can support diversity in our organization. At the end of the training session, you will be able to identify how we are diverse, understand the challenges and opportunities of workplace diversity, help avoid discrimination, and follow company policy. Duration: 17 minutes.
Diversity--Legal Basics for Supervisors
This training presentation will to help you encourage and support diversity in our organization. At the end of the training session, you will be able to identify how we are diverse, understand the challenges and opportunities of workplace diversity, avoid legal problems, and follow company policy. Duration: 20 minutes.
Effective Communication for Employees
The objective of this training session is to teach you the basics of effective workplace communication. At the end of the training session, you will be able to understand the benefits of effective workplace communication, recognize obstacles to effective communication, enhance your communication skills, communicate more effectively on the job. Duration: 20 minutes.
Effective Meetings--How to for Supervisors
The main objective of this session is to help you use meetings effectively to accomplish important goals. By the time this session is over, you should be able to plan meetings to achieve the best results, conduct meetings efficiently, and participate more effectively in other people's meetings. Duration: 23 minutes.
Emergency Action and Fire Prevention
This training presentation will teach you to understand hazards that lead to an emergency, evacuate an area in an emergency, respond to an emergency, protect yourself from fire and other hazards, prevent fires, and respond to fires and spills. Duration: 20 minutes.
Emergency Action and Fire Prevention (Spanish)
Al terminar esta sesión de capacitación, usted podrá comprender los peligros que llevan a una emergencia, evacuar un área ante una emergencia, responder en caso de emergencia, protegerse del fuego y de otros peligros, prevenir incendios y responder ante incendios y derrames. Duración: 26 minutos.
Employment Law For Supervisors--What You Should and Shouldn't Do
The main objective of this session is to provide basic guidelines for compliance with important federal employment laws. By the time this session is over, you should be able to recognize that your job is directly affected by a variety of important employment laws, identify the requirements of these laws, use your knowledge to assist in compliance, and interact fairly and correctly with employees. Duration: 29 minutes.
Exit Routes--Supervisors
This training presentation will explain how to set up and maintain exit routes, implement the requirements of the facility Emergency Action Plan, recognize alarm signals, and implement evacuation procedures. Duration: 24 minutes.
Fire Extinguishers
This training session will discuss what causes a fire, what fire extinguishers do, how to use an extinguisher, and different fire suppressant materials. Duration: 23 minutes.
FLSA--What Supervisors Need to Know
This training presentation will familiarize you with the numerous requirements of FLSA. By the end of the training session, you will be able to comply with the basic requirements of FLSA, including minimum wage, overtime, and equal pay; determine whether an employee is exempt or nonexempt; apply FLSA requirements to part-time workers and independent contractors; and identify and observe child labor restrictions. Duration: 42 minutes.
FMLA--What Supervisors Need to Know
This training presentation will familiarize you with the provisions of FMLA. At the end of the training session, you will be able to identify the purpose and benefits of FMLA, recognize when and to whom it applies, understand key provisions of the law, assist employees in handling leaves appropriately, and protect yourself and the company from liability. Duration: 36 minutes.
Good Housekeeping
The main objective of this session is to empha the importance of good housekeeping and explain what it really involves. By the time this session is over, you should be able to, recognize the importance of good housekeeping, understand housekeeping responsibilities, develop good housekeeping habits, identify and eliminate housekeeping hazards, and help prevent workplace fires and accidents. Duration: 18 minutes.
Grounds for Termination--What Managers and Supervisors Need to Know
The main objective of this session is to discuss legal grounds for termination. By the time this session is over, you should be able to identify the employment laws that affect termination, recognize legitimate reasons for terminating employees, and prevent wrongful discharge and discrimination lawsuits. Duration: 21 minutes.
Hazard Communication
Hazard Communication means knowing about the possible dangers of the hazardous chemicals you use in your job and how to protect yourself against those hazards. The main objective of this session is to tell you about the hazards of materials in the workplace, and how to find the information you need to protect yourself and work safely. Duration: 25 minutes.
Hazard Communication (Spanish)
Al terminar esta sesión de capacitación, usted podrá comprender los riesgos que representan los productos químicos en su área de trabajo, interpretar la información sobre riesgos en las etiquetas de los recipientes de productos químicos, tener acceso a e interpretar la información de las MSDSs, protegerse de los riesgos, y responder a las emergencias. Duración: 36 minutos.
Hiring Legally
This training presentation will explain how you can help ensure that we follow legal hiring practices when we hire new employees. At the end of the training session, you will be able to identify requirements of fair employment laws, follow the organization's EEO policy, evaluate job applicants based on job-related criteria, and conduct all phases of the hiring process to avoid discrimination. Duration: 23 minutes.
How to Conduct New Employee Orientation
This training presentation will help you recognize the benefits and goals of new employee orientation, assume a leadership role in the process, determine the topics to be covered, and plan and execute successful orientations. Duration: 25 minutes.
How to Manage Challenging Employees
The main objective of this session is to help you manage challenging employees more effectively. By the time the session is over, you should be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create a positive work environment for all, and respond positively to challenging employees and treat them fairly. Duration: 20 minutes.
Interviewing Skills for Supervisors
This training presentation will explain how you can conduct more effective interviews. At the end of the training session, you will be able to recognize legal and policy issues related to interviewing, identify styles and types of interviews, plan an effective interview strategy, develop good interview questions, conduct successful interviews, and take precautions to prevent discrimination. Duration: 24 minutes.
Job Descriptions--How to Write Them Effectively
This training presentation will explain how to write effective job descriptions. At the end of the training session, you will be able to define the purpose of job descriptions; identify the key elements of an effective job description; gather and organize the necessary information; write complete, accurate, and objective job descriptions; and help us comply with employment laws. Duration: 27 minutes.
Leadership Skills--What New Supervisors and Managers Need to Know
The main objective of this session is to discuss the important supervisory and managerial topic of leadership and explain how you can become a more effective leader. By the time this session is over, you should be able to identify the qualities of effective leaders, understand different leadership styles, build credibility and trust, use leadership techniques to ensure success, lead teams effectively, and lead employees skillfully in challenging times of change. Duration: 26 minutes.
Measuring Job Performance--What Supervisors Need to Know
All companies evaluate employees. But, too often this evaluation is done without evidence or data by relying on impressions, incomplete observations, or even hearsay. In fact, experts in employee evaluation and human resources will tell you that a job performance appraisal system is only as good as the data on which it is based. That's why this training session focuses on the crucial supervisory skill of measuring job performance. Duration: 29 minutes.
Mold Hazards and Prevention
The main objective of this session is to explain mold hazards and suggest ways to prevent harmful exposures. By the time the session is over, you should be able to understand the potential health hazards of exposure to mold, detect mold and know where to look for it, prevent mold from growing, and clean up small amounts of mold contamination safely. Duration: 27 minutes.
Motivating Employees--Tips and Tactics for Supervisors
The main objective of this session is to provide you with tips and tactics to motivate your employees to perform at their best. By the time this session is over, you should be able to recognize that motivators vary from person to person, find out what motivates your employees, use an effective arsenal of motivational techniques to help workers achieve peak performance, and encourage employees to reach their highest potential. Duration: 21 minutes.
New Employee Safety Orientation
By the end of this session, you will be able to understand your role in our company's safety and health program, including security procedures, and get safety information from various sources, including company safety newsletters, bulletin boards, safety committee members, and labels or material safety data sheets. Duration: 28 minutes.
NLRA and Unions--What Supervisors Need to Know
The objective of this training session is to familiarize you with the National Labor Relations Act and the influence of unions within the workplace. At the end of the training session, you will be able to identify the basic provisions and prohibitions of NLRA, distinguish the rights of employers and employees under the Act, recognize the influence of unions in the workplace, and understand how NLRA and union contracts may affect your relations with employees. Duration: 21 minutes.
Office Ergonomics
The main objective of this session is to cover the topic of office ergonomics from hazards to precautions so that you can avoid developing work-related MSDs. Duration: 26 minutes.
Pandemic Flu--How to Prevent and Respond
The main objective of this session is to make you aware of the risks of flu pandemics, the potential problems we could all face should we be hit with a pandemic, and the precautions you would need to take to keep yourself and your family safe. By the time the session is over, you should be able to understand what a pandemic is, recognize the risks, identify flu symptoms, prevent the spread of infection, prepare for and deal with a pandemic at work and at home, and know what to do if you get
Performance Appraisals--How to Conduct Effectively
This training presentation will help provide you with the basic tools you need to conduct effective performance appraisals. At the end of the training session, you will be able to identify the importance and benefits of performance appraisals, assess and prepare necessary documentation, set motivational performance goals, plan for effective appraisal interviews, conduct fair and beneficial appraisals, and avoid discrimination charges. Duration: 21 minutes.
Preventing Workplace Sexual Harassment in Maine - A Guide for Employees
This training course is about preventing sexual harassment in the workplace. Its an important subject because sexual harassment is a form of illegal discrimination under federal law and the Maine Human Rights Act.
Our workplace also prohibits sexual harassment, both because it is illegal and also because it creates an unproductive, unpleasant, and sometimes even hostile working environment. And thats not what we want for our workplace or our employees.
This course will cover what sexual harassment is, why it is harmful, and what you can do about it. This course will cover laws specific to the state of Maine. Duration: 25 Minutes.
Preventing Workplace Sexual Harassment in Maine - A Guide for Supervisors
This course is about preventing sexual harassment in the workplace. Its an important subject because sexual harassment is illegal. This workplace also has a formal policy that prohibits sexual harassment in the workplacea policy you are responsible for enforcing.
But beyond laws and policies, sexual harassment is very damaging to the workplace and work environment.
This course will cover what sexual harassment is, why its so damaging to employees and the organization, and what you can do about it. This course will cover laws specific to the state of Maine. Duration: 34 minutes.
Progressive Discipline
This training presentation will explain the steps of progressive discipline and help you use this disciplinary system consistently and fairly to manage employee behavior and performance. At the end of the training session, you will be able to apply progressive discipline steps fairly and consistently, identify laws and policy requirements affecting discipline, conduct effective disciplinary meetings, and document disciplinary action properly. Duration: 21 minutes.
Recordkeeping--Injury and Illness
By the end of this training session, you will be understand which employers are affected, recordkeeping forms, reporting to the government, employees recorded, employee rights, and injury and illness recording criteria. Duration: 29 minutes.
Reducing Turnover and Increasing Retention
The objective of this training session is to understand the reasons for turnover and discuss strategies for retaining employees. At the end of the training session, you will be able to identify the costs of excessive turnover, calculate and analyze your department?s turnover rate, determine causes of turnover among your employees, understand what your employees want from their jobs, and develop an effective turnover reduction strategy. Duration: 24 minutes.
Sexual Harassment -- What Employees Need to Know
This training presentation will inform you about sexual harassment. We hope that awareness will help lead to prevention. At the end of this session, you will be able to recognize sexual harassment; differentiate between the two main kinds of harassment; understand and follow company policy; report incidents and cooperate in investigations; and help promote and maintain a comfortable, productive working environment. Duration: 17 minutes.
Sexual Harassment--What Employees Need to Know (Spanish)
Al terminar esta sesión de capacitación, usted podrá reconocer un acoso sexual, diferenciar entre dos clases principales de acoso, comprender y seguir la política del lugar de trabajo, denunciar incidentes y colaborar en las investigaciones y ayudar a fomentar y mantener un clima de trabajo confortable y productivo. Duración: 18 minutos.
Sexual Harassment--What Supervisors Needto Know
This training presentation will provide you with the information you need to know about sexual harassment in order to help us deal with incidents and prevent future problems. At the end of this session, you will be able to understand legal and policy requirements, recognize what constitutes illegal sexual harassment, handle complaints effectively, participate in investigations, take appropriate corrective action, and promote a comfortable, productive working environment. Duration: 26 minutes
Slips, Trips, and Falls
By the end of the training session, you will be able to identify slip, trip, and fall hazards at work; understand safety specifications and features of walking surfaces and openings; use stairs and ladders safely to avoid falls; and avoid and eliminate slip and trip hazards. Duration: 22 minutes.
Slips, Trips, and Falls (Spanish)
El objetivo principal de la sesión es eliminar los riesgos de resbalones, tropiezos y caídas en el lugar de trabajo y prevenir accidentes. Al finalizar esta sesión, será capaz de reconocer que los resbalones, tropiezos y caídas son un problema grave de seguridad, identificar los riesgos de resbalones, tropiezos y caídas en el trabajo, en el hogar y al aire libre, evitar o eliminar los riesgos de resbalones, tropiezos y caídas, prevenir las caídas desde gran altura y escaleras, prevenir caídas en.
Stress Management
The main objective of this session is to help you better manage the stress in your life. By the time this session is over, you should be able to identify the causes of stress, recognize the different types of stress, understand how stress affects you, and manage stress effectively. Duration: 25 minutes.
Substance Abuse in the Workplace--What Employees Need to Know
The main objective of this session is to help you understand the impact of substance abuse in the workplace and to suggest ways that you can help us deal with this serious problem. By the time this session is over, you should be able to comprehend the harmful impact of substance abuse in the workplace, understand the requirements of the law and company policy, identify the ways in which alcohol and drugs impair job performance, recognize signs of substance abuse, and take appropriate action.
Substance Abuse in the Workplace--What Employees Need to Know (Spanish)
Se estima que 1 de cada 10 empleados estadounidenses tiene problemas de adicción. El impacto personal que esto genera puede ser devastador, puesto que repercute de manera destructiva en todos los órdenes de la vida de una persona. Es posible que el adicto termine perdiendo todo: familia, hogar, amigos, ahorros, trabajo y la salud física y mental. En el ámbito laboral, entre las secuelas negativas que deja esta adicción, se cuentan el constante deterioro en el desempeño y conductas informales.
Substance Abuse in the Workplace--What Supervisors Need to Know
The objective of this training session is to provide you with important facts about substance abuse in the workplace and show you how you can help deal with this damaging problem. Duration: 31 minutes.
Teambuilding for All Employees
The main objective of this training session is to explain how we can build strong, effective teams in our organization. By the time this session is over, you should be able to recognize the value of teamwork, identify the characteristics of an effective team, understand the qualities of a productive team member, and help build successful teams to achieve important goals. Duration: 19 minutes.
Teambuilding for Supervisors
This training presentation will teach you techniques for building more effective work teams. At the end of the training session, you will be able to recognize the value of team efforts, identify the characteristics of an effective team, build commitment and cooperation among team members, and use teams effectively to achieve goals. Duration: 20 minutes.
Terminating Employees--The Process
The objective of this training session is to teach you key information about the termination process so that when you must fire an employee, you can do so effectively and legally. At the end of the training session you will be able to recognize the legal restrictions on the termination process, understand the steps that should be taken before a decision to terminate is made, handle the termination meeting effectively as well as deal with compensation and benefit issues, and conduct an exit interview.
Time Management Skills for Employees
This training presentation will help you gain control over your time so that you can work more efficiently and productively. At the end of the training session, you will be able to identify and eliminate your time wasters; plan and prioritize effectively; define goals and make time-wise decisions; capitalize on prime and commuting time; avoid procrastination; and handle communications, interruptions, and emergencies effectively. Duration: 19 minutes
Training the Trainer
For a highly mobile workforce, when many people are inexperienced at their jobs in their current careers, effective training is essential. Becoming a proficient trainer requires practice, organization, a clear sense of purpose, and an understanding of how to engage trainees in ways that will help them to learn. Duration: 30 minutes.
Violence in the Workplace--How to Prevent and Defuse for Employees
This presentation will help you to identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats. Duration: 23 minutes.
Violence in the Workplace--How to Prevent and Defuse for Supervisors
This presentation will help you to identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats. Duration: 28 minutes.
Workers' Compensation--What Supervisors Need to Know
The objective of this training session is to explain your workers' compensation program. At the end of the training session you will be able to recognize the purpose and benefits of workers' compensation, complete reports and help workers file claims, maintain contact with employees on leave and ease their return to work, and help prevent workplace accidents and keep worker's comp costs down. Duration: 21 minutes.
Workplace Ethics for Supervisors
The objective of this training session is to help ensure that as an organization and as individuals we act ethically in all matters related to our business. At the end of the training session, you will be able to appreciate the importance of ethical conduct on the job, understand the requirements of the law and company policy, identify ethical problems in the workplace, make ethical decisions, recognize and carry out ethical responsibilities. Duration: 30 minutes.
Workplace Harassment--What EmployeesNeed to Know
There are many forms of harassment--all of them against the law. This session will discuss the kind of harassment that arises from the diversity of the American workforce. It covers harassment on the job because of a person's race, color, religion, or national or ethnic origin. Duration: 23 minutes.
Workplace Harassment--What SupervisorsNeed to Know
The main objective of this session is to help you understand the nature of harassment in the workplace, how you can help prevent it, and what to do if, despite our best efforts, it occurs in our organization. Duration: 29 minutes.
Workplace Privacy--What Supervisors Need to Know
The main objective of this session is to help you understand workplace privacy rules and balance the rights of your employees with the rights of the organization. By the time the session is over, you should be able to recognize key workplace privacy issues, understand laws and policies concerning workplace privacy, and know how to balance the needs of the organization to control the workplace with the privacy rights of employees. Duration: 29 minutes.
Workplace Safety for Employees
At the end of the training session you will be able to understand why safety is such an important workplace issue, identify the requirements of OSHA and the law, know what our safety policy requires, and take an active role in promoting workplace safety and health. Duration: 27 minutes.
Workplace Safety for Employees (Spanish)
Al terminar esta sesión de capacitación, usted podrá comprender las razones por las cuales la seguridad es un tema tan importante en el lugar de trabajo, identificar los requisitos de la OSHA, conocer los requisitos de nuestra política de seguridad, y desempeñar un papel activo en la promoción de la seguridad y la salud en el lugar de trabajo. Duración: 35 minutos.
Workplace Security for Employees
The main objective of this session is to make you aware of security risks and what you can do to help prevent security breaches. By the time this session is over, you should be able to understand the company's security policy and procedures, take personal security measures on the job and commuting to work, identify requirements for protecting computer networks and sensitive business information, and help prevent workplace theft. Duration: 19 minutes.
Lab Safety
Chemical Hygiene Plan
The main purpose of this session is to make you aware of the elements of a Chemical Hygiene Plan, or CHP, and how this plan can help to ensure everybody's safety in the laboratory. Duration: 29 minutes.
Laboratory PPE
The main purpose of this session is to familiarize laboratory personnel with the basics of PPE use in laboratory work. By the time the session is over, you should be able to: Recognize the benefits of PPE in the laboratory; Identify the items of PPE used in laboratory work; Recognize the importance of using PPE correctly; Learn how to properly care for and maintain your PPE; and consistently use PPE to protect yourself from hazards. Duration: 22 minutes.
Ergonomics for the Laboratory
The main purpose of this session is to help you to prevent injuries by practicing sound ergonomics in the workplace. By the end of the session, you will be able to identify the risk factors that may lead to musculoskeletal injuries in the workplace; understand the basic principles of safer work through sound ergonomics; and apply ergonomic principles in laboratory operations and all aspects of your work. Duration: 29 minutes.
Electrical Safety in the Laboratory
The main purpose of this session is to help you work safely when you face potential electrical hazards. By the end of the session, you will be able to: understand why and how electricity can be hazardous to humans; Identify the electrical hazards of laboratory work; recognize the control measures at the facility to protect workers from electrical hazards; and use safety procedures to ensure the safety of everyone at your facility. Duration: 23 minutes.
Respiratory Protection in the Laboratory
The main purpose of this session is to help you work safely when you face potential respiratory hazards in the lab. Duration: 27 minutes.
The OSHA Laboratory Standard
This session will help you to identify the purpose of the Laboratory Standard, recognize the elements of the Standard, identify action steps and do your part for compliance and safety. Duration: 22 minutes.
Lab Safety Orientation
The main objective of this session is to make sure that you have the knowledge you need to work safely in the laboratory. Duration: 33 minutes.
Hazardous Waste Safety in the Laboratory
This training session will introduce you to the hazards of wastes and the methods you can use to make sure that safety is not compromised in any operations involving these materials. Duration: 30 minutes.
Laboratory Hoods
The main objective of this session is to teach you about laboratory hoods: their purpose, the types, and how to use them properly. Duration: 26 minutes.
Working Safely with Formaldehyde
The main purpose of this session is to help you work safely with or around formaldehyde. By the end of the session, you will be able to: identify the hazards posed by formaldehyde; know how to access information about the hazards posed by formaldehyde and how to control them; understand the toxicological effects of formaldehyde exposure; identify engineering control measures used at the facility to protect workers from the hazards posed by formaldehyde; and know how to protect yourself. Duration: 27 minutes.
Laboratory Recordkeeping for Supervisors
In this training session, we'll cover all the basic laboratory safety records you have to maintain concerning the use of hazardous chemicals in the lab. Duration: 32 minutes.
Biosafety in the Laboratory
This training session focuses on biosafety, including the prevention of infections from bloodborne pathogens for laboratory workers. Duration: 27 minutes.
Working with Flammables and Reactives in the Laboratory
This training session discusses lab safety as it relates to the safe handling of flammables and reactives in the lab. By the end of this session you will be able to: identify flammable and reactive hazards in the laboratory, define flammables, reactives, and combustibles, outline safe handling and storage for these materials, discuss methods of prevention, and discuss emergency response measures, safety equipment and evacuation procedures. Duration: 29 minutes.
Compressed Gas Cylinders in the Laboratory
This training session focuses on working safely with compressed gases and cylinders. By the end of the training session, you will be able to: Recognize the hazards posed by commonly used compressed gases; Access essential information about specific gases; Use compressed gases safely; and Safely transport, handle, and store compressed gas cylinders. Duration: 27 minutes.
Laboratory Hazard Identification
This session has several related objectives. By the time the session is over, you should be able to: recognize the importance of hazard identification and its function in the risk assessment process; identify the myriad sources of information about hazards in the laboratory; and identify the hazards involved in laboratory operations. Duration: 33 minutes.
Laboratory Cleanrooms
This training session is designed to prepare trainees to become a part of the community of cleanroom workers and do their part to ensure safe operations.
Radiation Safety in the Laboratory
This training session will focus on the general hazards of ionizing radiation and ways to protect yourself from exposure. Duration: 26 minutes.
Laboratory Security
Identify security risks, Understand the facility's security plan, take proper precautions to prevent security breaches, deal effectively with threats of violence and violent incidents and report security problems and incidents promptly. Duration: 22 minutes.
Laboratory Safety: The Supervisor's Role
This training session will help you gain a better understanding of your role as a supervisor in implementing and maintaining chemical hygiene and safety in the laboratory. Duration: 36 minutes.
Chemical Safety for Lab Workers
The main objective of this session is to tell you about the hazards of chemicals used in our laboratory facility, and how to find the information you need to protect yourself and work safely. Including how to Interpret hazard information on labels; access and understand the information in material safety data sheets (MSDSs);and take adequate precautions to protect yourself against chemical hazards. Duration: 23 minutes
Laser Safety in the Laboratory
The main objective of this session is to protect you from being exposed to laser hazards. By the time the session is over, you'll be able to: identify the primary hazard classes of lasers; identify hazards of operating lasers; work with engineering controls that prevent exposure; implement safe operating procedures; select and wear appropriate personal protective equipment; and report accidents and near misses. Duration: 29 minutes.
Leadership for Employees
Business Ethics for Employees
Recognize the importance of business ethics, Understand the requirements of the law and our ethics policy, Identify ethical problems on the job and make ethical decisions
Business Writing for Employees
Identify the characteristics of good business writing , Use words for maximum impact, Develop efficient sentences and paragraphs, and write more effective business communications
Conflict Resolution for Employees
Identify causes of conflict, Recognize the effects of conflict, Communicate effectively to avoid conflict, Resolve conflicts successfully and mediate conflicts and manage recurring conflict.
Crash Course in Leadership Skills
This session will cover leadership skills. You don't have to be a supervisor or manager to be a leader at work. Anybody can be a leader by developing a few fundamental leadership skills and cultivating the essential qualities of effective leaders, many of which you probably already possess.
Critical Thinking for Employees
We all think all the time. But how deeply do we think? How carefully do we think? How efficiently do we think? How effectively do we use our brain power on the job to handle with all the information, problems, and decisions we must deal with every day? By the time you've completed this course, you'll be well on your way to being a more effective critical thinker. So put on your "thinking cap" and get ready to learn about a very useful performance-enhancing process that will make you more successful.
Dealing with Workplace Change: What Employees Need to Know
Organizations that do not embrace and manage change cannot remain competitive, profitable, and successful. Most of us, however, are somewhat uncomfortable with change. Change brings uncertainty. The future looks as if it's out of our control. Change involves a loss of the comfortable and the familiar, and it requires that an effort be made--sometimes a considerable effort--to learn and adjust to a new way of doing things. But since workplace change can't be avoided, it has to be dealt with effectively.
Effective Communication for Employees
Understand the benefits of effective workplace communication, Recognize obstacles to effective communication, Enhance your communication skills, and Communicate more effectively on the job
Effective Decision Making Strategies for Employees
Making good decisions on the job is important for many reasons. No matter what your job, the decisions you make affect your productivity, the quality of your work, and your ability to meet performance goals. In a larger sense, the decisions you make often affect your co-workers and your department. They may also have an impact on customer satisfaction and the success of the organization.The purpose of this training session is to help you make the best decisions possible every workday, even under pressure.
Effective Meetings for Employees
The main objective of this session is to help you get the most from the workplace meetings in which you are involved. By the time this session is over, you should be able to: Identify the purpose of workplace meetings; Understand essential requirements for effective meetings; Prepare successfully for meetings; Participate actively and constructively in meetings; and Lead meetings effectively to achieve the best results.
E-mail Best Practices for All Employees
The main objective of this session is to talk about how you can deal most efficiently and effectively with e-mail on the job
Negotiating Skills for All Employees
This session will focus on negotiation skills. Everyone should be a good negotiator. Being able to negotiate effectively helps you reach agreements, achieve objectives, get along better with people, and ultimately be more productive and successful on the job.
Organizing and Planning for Success
This session will focus on how organizing and planning can help you work smarter, and we're going to give you the blueprint to more efficient organization and more effective planning.
Problem Solving for Employees
Recognize the importance of problem solving, Understand the positive impact of input, Identify problem-solving steps and Use effective problem-solving techniques
Stress Management
Here, we'er going to cover what causes stress, how it impacts you, and what you can do to alleviate some of the stress in your life.
Teambuilding for All Employees
The main objective of this training session is to explain how we can build strong, effective teams in our organization
Time Management Skills for Employees
This training session will show you how to gain control over your time so that you can work more efficiently and productively
Training the Trainer--Effective Techniques for Dynamic Training
Effective training of employees is essential in today's workplace. Few people come to a job knowing exactly how to do it in a safe and responsible manner. For this reason, effective training is more important than ever. But trainers themselves need to be trained, to increase their effectiveness and their comfort level with the job.
Working with Others to Get Things Done
Although you may not have the title of manager, you can still work through other people and get things done successfully if you know how. That's what this program is about. You're going to learn some simple techniques that will help you get the job done, whether you need the assistance and cooperation of co-workers, people in other departments, or even managers. You'll find that even though you might not have authority, you have the power to get things done anyway and successfully achieve goals.
Leadership for Managers and Supervisors
Business Writing Skills for Supervisors
The main objective of this training session is to provide information that can help you improve your writing skills. Duration: 23 minutes.
Coaching for Superior Employee Performance: Techniques for Supervisors
Coaches play a very important role in the success of a sports team. They develop and motivate players. They work hard to bring out the best in each player and to unify their players into a winning team. Coaching in the workplace has basically the same purpose and involves similar techniques. This session covers effective techniques you can use every day to coach your employees to higher levels of performance, which means greater success for you, your employees, and your department. Duration: 26 Minutes.
Communicating Up - How to Talk to High-Level Management
Your relationships with your boss and other senior managers are extremely important. And those relationships are based on effective communication. Learning how to communicate up the organizational ladder effectively, therefore, will help you maintain a successful partnership with higher-level management and assist you in fulfilling your work duties.
Conflict Resolution and Concensus Building
Workplace conflict may be based on disagreements over work procedures, different needs and interests, clashes of personalities, or a range of other situations and circumstances that lead to confrontations between or among employees. When you know how to build consensus among employees, you can enhance motivation and cooperation as well as create an atmosphere in which agreement generally prevails over conflict. Duration: 27 minutes.
Dealing with Change: How Supervisors can Help
The objective of this training session is to help you understand how to manage change in your department so that you can help your employees cope--and even thrive--in a changing work environment. Duration: 20 minutes.
Effective Communication for Supervisors
In your position as a leader in the organization, you need to be able to communicate effectively with employees, colleagues, and upper management. Duration: 24 minutes.
Effective Meetings: How to for Supervisors
This training session covers planning and conducting effective meetings. We'll also briefly discuss how you can participate in other people's meetings more effectively. Duration: 22 minutes.
Encouraging Employee Input
The main objective of this session is to help you encourage employee input. By the time this session is over, you should be able to: appreciate the benefits of employee input, stimulate employees to develop ideas and suggestions for improvement, use suggestion systems and other strategies for soliciting employee input effectively, and respond positively to employee input and provide appropriate feedback and recognition. Duration: 18 minutes.
How to Manage Challenging Employees
In this training session, we're going to cover the types of problems you might face with challenging employees and provide you with effective supervisory strategies for handling these difficult workers. Duration: 30 minutes.
Leadership Skills: What New Managers and Supervisors Need to Know
This training session covers what it means to be an effective leader and provides you with the information you need to develop first-class leadership skills. Duration: 25 minutes.
Motivating Employees: Tips and Tactics for Supervisors
Managers and supervisors can foster motivation among employees simply by understanding the nature of motivation and using tested techniques designed to motivate. We will discuss the nature of motivation and study motivational techniques in this training session. Duration: 33 minutes.
Negotiating Skills for Supervisors
The main objective of this session is to help you develop and improve your negotiation skills. By the time the session is over, you should be able to: identify the purpose of negotiation, recognize the importance of having good negotiation skills, and negotiate effectively with a variety of people in the workplace to achieve goals and reach mutually beneficial agreements. Duration: 29 minutes.
New Supervisors Guide to Effective Supervision
The main objective of this session is to help you be the best supervisor you can be. By the time the session is over, you should be able to: identify key supervisory skills, manage employees effectively, promote superior employee performance, achieve goals and objectives, and project a competent, confident, and professional image. Duration: 25 minutes.
Performance Goals: How Goals Help Supervisors Manage Employees More Effectively
The main objective of this session is to help you use goals to guide and improve employee performance so that all your employees can achieve at their highest potential. Duration: 18 minutes.
Problem Solving for Supervisors
The main objective of this session is to help you become a highly effective problem solver. Duration: 27 minutes.
Professional Behavior: What Supervisors Need to Know
Your success as a supervisor depends on conducting yourself in a professional manner at all times with everyone you come in contact with during the workday. Duration: 26 minutes.
Supervising Special Groups
The main objective of this session is to help you supervise special groups of employees more effectively. By the time the session is over, you should be able to: identify the needs of special groups of employees; avoid potential problems with young and older workers and non-English-speaking employees; supervise special groups more effectively; and obtain the best performance possible from each employee.
Time Management for Supervisors
The main objective of this session is to help you work more efficiently and productively. Duration: 22 minutes.
Workplace Ethics
The objective of this training session is to help ensure that as an organization and as individuals we act ethically in all matters related to our business. Duration: 28 minutes.
Safety Regulatory Analysis for Managers
OSHA's Bloodborne Pathogens Standard
OSHA's Bloodborne Pathogens Standard requires that you provide a program that will define bloodborne pathogens, explain how the disease is transmitted, identify employees at risk, determine protective measures to prevent exposures, develop exposure response procedures, and provide medical evaluations for employee exposures. Duration: 25 minutes
OSHA's Emergency Action and Fire Prevention Standard
OSHA's Emergency Action and Fire Prevention Standard requires that you provide emergency action and fire prevention plans that identify emergency risks, designate personnel responsibilities for coordinating and executing emergency plans, ensure effective evacuations, train employees, and comply with the requirements of the OSHA standard. Duration: 21 minutes
OSHA's General Industry Electrical Standard
OSHA's General Industry Electrical Standard requires that you provide an electrical safety program that includes identification of electrical hazards, safety-related work practices to protect employees, and effective training for unqualified workers. Duration: 24 minutes
OSHA's General Industry Forklift Standard
OSHA's General Industry Forklift Standard requires that you provide a forklift safety program that includes identification of hazards, requirements for safe operations, inspection procedures, operator training, and pedestrian safety. Duration: 24 minutes
OSHA's General Industry PPE Standard
OSHA's General Industry PPE Standard requires that you provide a PPE program that includes effective hazard assessment, employee training, and PPE selection. Duration: 27 minutes
OSHA's General Industry Respiratory Protection Standard
OSHA's General Industry Respiratory Protection Standard requires that you provide a respiratory protection program that includes respiratory protection program and recordkeeping requirements, medical evaluation and fit testing, respirator selection, and required employee training. Duration: 26 minutes
OSHA's Hazard Communication Standard
OSHA's Hazard Communication Standard requires that you provide a hazard communication program that meets the requirements of the HazCom standard, identifies all chemical hazards in the workplace, trains employees to recognize hazards and take proper precautions, ensures proper labeling of chemical containers and provides required material safety data sheets, and establishes effective emergency response procedures. Duration: 23 minutes
OSHA's HazCom Standard - the MSDS
OSHA's HazCom Standard for material safety data sheets requires that you provide an MSDS program that includes an accessible, backed up MSDS system, MSDS updates and retention procedures, employee training, and compliance with OSHA's HazCom Standard. Duration: 26 minutes
OSHA's Lockout/Tagout Standard
OSHA's Lockout/Tagout Standard requires you to be provide a program that includes energy control procedures, employee training, and periodic inspections to prevent accidents during servicing and/or maintenance operations on energized equipment. Duration: 17 minutes
OSHA's Permit-Required Confined Spaces
OSHA's Permit-Required Confined Spaces requires that you provide a permit-required confined spaces program that includes evaluation of confined space hazards and safety procedures for controlling hazards, training for all employees (including entrants, attendants, entry supervisors, and rescue personnel), proper permits and permitting procedures, and effective emergency/rescue services. Duration: 23 minutes
Transportation
Commercial Motor Vehicle Driver Logs
The main objective of this session is to provide you with the information you need to complete the daily driver's log fully and correctly. By the time the session is over, you should be able to: identify record of duty status requirements; complete the daily log correctly; log changes of duty status accurately on the grid; and retain and submit logs in a timely manner. Duration: 17 minutes
Commercial Motor Vehicle Inspections
The main objective of this session is to explain the requirements of federal CMV inspection regulations. By the time this session is over, you should be able to understand the inspection, repair, and maintenance requirements of the Federal Motor Carrier Safety Regulations; perform pre- and postoperation vehicle inspections and write and review inspection reports; identify periodic inspection requirements; and comprehend inspector qualifications and recordkeeping requirements under the regulations. Duration: 17 minutes
Driver Wellness
In order to do your job well, you have to be well. Your good health is an important part of everything you do-both on the job and off. Today, we're going to talk about some wellness strategies you can use to help prevent accidents and injuries on the job. We'll also talk about simple ways to maintain a healthy lifestyle that will assist in avoiding disease and disabilities so that you keep working and keep doing all the things you like to do in your life. Duration: 24 minutes
Hazmat Transportation - Hazardous Materials Table
This session will cover the Hazardous Materials Table. The table is an essential part of the U.S. Department of Transportation's hazardous materials, or hazmat, regulations. Understanding the table and knowing how to use it effectively helps ensure safe transport of hazardous materials and compliance with the regulations. The Hazardous Materials Table lists some 3,000 hazardous materials alphabetically by proper shipping name. The table provides you with the information needed to complete shipping papers, mark and label hazmat packages, select appropriate placarding, and perform other transportation-related duties in compliance with the regulations. Duration: 25 minutes
Hazmat Transportation - Packaging Safety
The main objective of this session is to ensure that you prepare hazardous materials safely for shipment. By the time the session is over, you should be able to: identify the packaging requirements of the hazardous materials transportation regulations; determine hazard class, ID number, packing group, and other essential information about hazardous materials to be shipped; select appropriate packaging for shipments; and package shipments in compliance with the regulations. Duration: 24 minutes
Infectious Materials Transportation
The Department of Transportation (DOT) says that most transportation incidents involving hazardous materials are the result of human error. DOT concludes that effective employee training is therefore the best means of preventing hazardous materials incidents, including those involving infectious materials. Duration: 24 minutes
Wellness
A Manager's Role in Wellness
Manager's play a key role in making a workplace wellness program a success. As a manager, you need to motivate your staff by setting a good example, providing the tools that they need to keep themselves on the right track, communicating your organization's wellness messages, and helping to educate your staff on the latest wellness techniques. This training session will help you understand your role in your workplace wellness program. Duration: 26 minutes
All About Nutrition
The quantity and quality of the food you eat everyday directly affects your health, energy level, and general well being. You need to eat the right foods, in the right amount, at the right time, to stay healthy and feel good. The information you learn today will help you eat more nutritious meals and snacks, which will help you live longer and give you the energy you need to work and enjoy your leisure activities everyday. Duration: 22 minutes
Back Safety
This training presentation will help you to understand how back injuries occur; prevent back injuries; use proper lifting, load carrying, and unloading techniques; and think intelligently about your back. Duration: 21 minutes.
Balancing Work and Home
Many Americans are struggling to juggle a full-time job while also caring for young children, aging parents, and other tasks on a daily basis. This training session will help you learn how to successfully balance all of your responsibilities. Duration: 25 minutes
Creating a Successful Wellness Program: A Guide for Managers
A successful wellness program can help your employees be healthier, and increase your bottom line by decreasing healthcare costs. It can also decrease employee time away from work, increase productivity, and even increase morale. As with any program, your wellness program needs to be well-focused and well-executed to succeed. This training session will go over the steps you need to take to create a successful wellness program. Duration: 31 minutes
Driver Wellness
In order to do your job well, you have to be well. Your good health is an important part of everything you do--both on the job and off. Today, we're going to talk about some wellness strategies you can use to help prevent accidents and injuries on the job. We'll also talk about simple ways to maintain a healthy lifestyle that will assist in avoiding disease and disabilities so that you keep working and keep doing all the things you like to do in your life. Duration: 24 minutes
Financial Wellness
This session covers what financial wellness is and how you can achieve it. No matter what your current income or expenses, you can improve the way you manage your money so that you can create more financial security and a better financial future. Duration: 29 minutes
Fitness for Everyone
Regular exercise is an excellent way to gain and maintain good health throughout your life. In fact, increasing your physical activity level may be one of the best, and simplest, things you can do for yourself. This session will cover how to make fitness a healthy habit that lasts--and improves--your lifetime. Duration: 31 minutes
Hazards of Smoking: How to Quit
Smoking harms nearly every organ in your body and diminishes your overall health. Smoking is a leading cause of diseases such as cancer and heart disease. During this session you'll learn all about smoking and how to quit. Duration: 24 minutes
Healthy Aging
No matter what you do, you're going to get older, and your body will change as you age. But although you can't turn back time, you can take steps to make sure that you maintain a healthy lifestyle as you age so that you can live a long and productive life. Duration: 22 minutes
Healthy Sleep Habits
A lot of Americans have trouble sleeping, and sleeping is very important to maintaining good health. We'll talk about the problems associated with sleep deprivation, the various sleep disorders that interfere with healthy sleep, and we'll look at a variety of suggestions for getting a good night's sleep. Duration: 17 minutes
Heart Health
In this presentation, you will learn about the most amazing muscle in our body, how it works to keep us alive, and what we can do right now to make sure our hearts are healthy for years and years to come. Duration: 30 minutes
Keeping Yourself--and Your Family--Healthy
This presentation will cover how important it is that families be concerned about health. Preventive care, nutrition, exercise, and other factors play important roles. And especially for children, good health is essential--for them, now is the time when growth happens, some diseases may begin, and health habits are set for life. Duration: 22 minutes
Office Ergonomics
The main objective of this session is to cover the topic of office ergonomics from hazards to precautions so that you can avoid developing work-related MSDs. Duration: 26 minutes.
Pandemic Flu--How to Prevent and Respond
The main objective of this session is to make you aware of the risks of flu pandemics, the potential problems we could all face should we be hit with a pandemic, and the precautions you would need to take to keep yourself and your family safe. By the time the session is over, you should be able to understand what a pandemic is, recognize the risks, identify flu symptoms, prevent the spread of infection, prepare for and deal with a pandemic at work and at home, and know what to do if you get
Stress Management
The main objective of this session is to help you better manage the stress in your life. By the time this session is over, you should be able to identify the causes of stress, recognize the different types of stress, understand how stress affects you, and manage stress effectively. Duration: 25 minutes.
Substance Abuse in the Workplace--What Employees Need to Know
The main objective of this session is to help you understand the impact of substance abuse in the workplace and to suggest ways that you can help us deal with this serious problem. By the time this session is over, you should be able to comprehend the harmful impact of substance abuse in the workplace, understand the requirements of the law and company policy, identify the ways in which alcohol and drugs impair job performance, recognize signs of substance abuse, and take appropriate action
Successful Weight Management
This session will cover some simple steps you can take to manage your weight successfully. If you're just at the right weight now, these strategies and tips can help you maintain a healthy weight as you age. If you're a little overweight, what you learn today can help you lose weight and keep it off. Duration: 25 minutes
Wellness and You
Good health is perhaps the most important thing in anybody's life. Without your health, you can't enjoy the rest of your life and meet the challenges you face every day. Today, we're going to talk about wellness and how to improve your health and the quality of your life. Duration: 24 minutes
What You Need to Know About Headaches
This session will talk about the different types of headaches, the symptoms, the medical and alternative cures and, finally, healthful lifestyle changes you can make to avoid the onset of headaches or to minimize headache pain. Duration: 22 minutes
Workplace Safety
Accident Investigations
This audio PowerPoint will show the importance of accident investigation, how to talk to witnesses, what questions to ask when evaluating an accident scene, how to determine causal factors, and how to identify corrective actions. Duration: 22 minutes.
ADA - What Supervisors Need to Know
This training session will help you to identify the purpose of the ADA, define "disability" correctly, make reasonable accommodations, handle job interviews and post-offer discussions properly, deal appropriately with leaves of absence and reinstatement, and avoid discrimination based on disability. Duration: 32 minutes.
Aerial Lift Safety
Aerial lifts are extremely useful pieces of equipment and are commonly used in many industries. But this equipment can be hazardous to both operators and employees working nearby unless proper precautions are taken by all employees. Duration: 26 minutes.
Arc Flash Safety
This session will cover the hazards and risks of working on or near energized electrical equipment. It will also discuss the procedures for preventing an arc flash accident, and how to protect yourself from the hazards of an arc flash. Duration: 17 minutes.
Back Safety
This training presentation will help you to understand how back injuries occur; prevent back injuries; use proper lifting, load carrying, and unloading techniques; and think intelligently about your back. Duration: 21 minutes.
Back Safety (Spanish)
This session on Back Safety discusses one of the most common workplace injuries, and what you can do to help prevent back injuries. You'll learn about the many ways you might injure your back, as well as the things you can do to prevent injuries. Duration: 24 minutes.
Bloodborne Pathogens--General
This session will train you to identify bloodborne pathogens, or BBPs, that might be present in the workplace; understand how certain diseases are transmitted through blood; determine your risk of exposure to bloodborne pathogens in the workplace; protect yourself from exposure through prevention and by following certain procedures if you are exposed; respond appropriately if you are exposed to bloodborne pathogens; and understand your right to medical evaluations. Duration: 28 minutes.
Bloodborne Pathogens--General (Spanish)
Al terminar esta sesión de capacitación, usted podrá identificar los patógenos de la sangre que podrían estar presentes en el lugar de trabajo, comprender cómo ciertas enfermedades se transmiten a través de la sangre, determinar su riesgo de exposición a los patógenos de la sangre, protegerse de la exposición, responder ante una exposición y comprender su derecho a recibir evaluaciones médicas. Duración: 33 minutos.
Bloodborne Pathogens--Healthcare Workers
This training session will teach your employees to identify risks of exposure, understand the requirements of the facility's exposure control plan and OSHA regulations, prevent exposure by taking proper precautions, and take effective action in the event of an exposure. Duration: 23 minutes.
Compressed Gases
This presentation will identify compressed gases by the labels and discuss safe transport, handling, and storage of compressed gas cylinders.
Crane Rigging
Cranes are used at many workplaces, across all major industries, to lift and move materials. Crane operators are generally trained and often certified in safe crane operations and inspection. However, many accidents involving cranes are caused by failures of crane rigging and rigging hardware.
Crane Rigging in Construction
This training session focuses on safe rigging for crane and derrick operations at construction sites. A critical job for the safety of any crane or derrick operation is rigging the load. Rigging is the most time-consuming of any crane operation and represents the greatest hazard potential. In this training session we'll cover the fundamentals of rigging cranes and derricks. Duration: 41 minutes.
Defensive Driving for Noncommercial Motorists
Whether you drive on the job or just commute to work by car, you're in danger on the road unless you drive defensively. Motor vehicle accidents are the number one cause of accidental death in the United States. They are also the number one cause of work-related fatalities. Duration: 21 minutes.
Defensive Driving for Noncommercial Motorists (Spanish)
Whether you drive on the job or just commute to work by car, you're in danger on the road unless you drive defensively. Motor vehicle accidents are the number one cause of accidental death in the United States. They are also the number one cause of work-related fatalities.
Defensive Driving--Commercial Motor Vehicles
Truck drivers have more nonfatal injuries than workers in any other occupation. Half of the nonfatal CMV driver injuries are serious sprains and strains, and the other injuries are bruises, fractures, cuts and lacerations, soreness, and multiple trauma. This training session on defensive driving has been designed for drivers of Commercial Motor Vehicles. Duration: 29 minutes.
Defensive Driving--Commercial Motor Vehicles (Spanish)
Now in Spanish! This training session on defensive driving has been designed for drivers of Commercial Motor Vehicles (CMVs). In one recent year, there were 4,986 CMV-related fatalities, and only 14 percent of these fatalities occurred to the truck occupants. Duration: 32 minutes.
Disaster Planning--What Employees Need to Know
Making sure that all employees receive basic emergency response training is a critical part of disaster planning, whether you are planning for a workplace fire or a natural disaster like a tornado or flood. This training session will help you to identify different types of workplace disasters, understand the requirements of your emergency response plan, carry out emergency response assignments effectively, and evacuate quickly and safely in an emergency. Duration: 24 minutes.
Disaster Planning--What Supervisors Need to Know
This course will help you to recognize the types of workplace disasters you may face, understand the requirements of the emergency response plan, satisfy employee training requirements, and carry out emergency response duties effectively. Duration: 23 minutes.
Electrical Safety--Unqualified Worker
This training session will discuss the hazards of electricity and how to prevent exposure to electrical hazards. By the end of the training session, you will be able to understand the hazards of electricity, identify and avoid common electrical hazards, and follow safe work practices around electrical equipment. Duration: 19 minutes.
Emergency Action and Fire Prevention
This training presentation will teach you to understand hazards that lead to an emergency, evacuate an area in an emergency, respond to an emergency, protect yourself from fire and other hazards, prevent fires, and respond to fires and spills. Duration: 20 minutes.
Emergency Action and Fire Prevention (Spanish)
Al terminar esta sesión de capacitación, usted podrá comprender los peligros que llevan a una emergencia, evacuar un área ante una emergencia, responder en caso de emergencia, protegerse del fuego y de otros peligros, prevenir incendios y responder ante incendios y derrames. Duración: 25 minutos.
Ergonomics--Industrial
This session will look at some of the basic principles of ergonomics so that you can use a commonsense approach to working safely. In particular, the information presented here will focus on musculoskeletal disorders, or MSDs, and how ergonomics helps prevent them. Duration: 24 minutes.
Exit Routes--Supervisors
This training presentation will explain how to set up and maintain exit routes, implement the requirements of the facility Emergency Action Plan, recognize alarm signals, and implement evacuation procedures. Duration: 24 minutes.
Eye Protection
By the end of the training session, you will be able to identify the potential work areas and activities that could cause injury to your eyes; understand how to prevent those injuries; use, maintain, and inspect protective eyewear; and use appropriate first aid for emergencies. Duration: 15 minutes.
Fall Protection in Construction
This training presentation will teach you how to recognize fall hazards and identify when fall protection is needed, use basic fall protection systems, prevent objects from falling, inspect personal fall arrest systems, and rescue yourself and others from falls. Duration: 30 minutes.
Fall Protection in Construction (Spanish)
Los objetivos de esta sesión incluyen ser capaz de reconocer los peligros de caídas e identificar la necesidad de protección; utilizar sistemas básicos de protección contra caídas; evitar la caída de objetos; inspeccionar los sistemas personales de detención de caídas; y rescatarse y rescatar a otros en caso de caídas.
Fire Extinguishers
This training session will teach you about what causes a fire, what fire extinguishers do, how to use an extinguisher, and different fire suppressant materials. Duration: 23 minutes.
Flammable and Combustible Liquids
This training session will discuss the hazards associated with flammable and combustible liquids as well as the proper storage and handling procedures. It reviews the importance of correctly handling and storing flammable/combustible liquids as described in OSHA's Flammable Liquids Standard located in 29 CFR 1910.106.50. Duration: 20 minutes.
Foot Protection
OSHA requires employers to conduct a hazard assessment and determine the appropriate PPE for the different types of work that employees are expected to do. This includes an assessment for potential foot injury hazards. This training session will discuss the potential foot hazards in your workplace that were identified during the hazard assessment. Duration: 12 minutes.
Forklift Operator Safety
This training session will help you understand the characteristics of a forklift, including differences from driving a car; controls and instruments; motor operation; steering; and other instructions, warnings, and precautions. Duration: 23 minutes.
Good Housekeeping
There is a direct correlation between a clean, neat, and orderly workplace and a safe, successful organization. Poor housekeeping, on the other hand, creates hazards and invites accidents. Use this PowerPoint presentation to train your employees on good housekeeping techniques for a safer workplace. Duration: 18 minutes.
Hazard Communication
Hazard Communication means knowing about the possible dangers of the hazardous chemicals you use in your job and how to protect yourself against those hazards. The main objective of this session is to tell you about the hazards of materials in the workplace, and how to find the information you need to protect yourself and work safely. Duration: 25 minutes.
Hazard Communication (Spanish)
Al terminar esta sesión de capacitación, usted podrá comprender los riesgos que representan los productos químicos en su área de trabajo, interpretar la información sobre riesgos en las etiquetas de los recipientes de productos químicos, tener acceso a e interpretar la información de las MSDSs, protegerse de los riesgos, y responder a las emergencias. Duración: 36 minutos.
Hazard Communication--Healthcare Workers
Hazard communication is a requirement of state and federal law. The Hazard Communication Standard describes what employers must do to inform employees about chemical hazards. The main objective of this session is to tell you about the hazards of chemicals used in your healthcare facility, and how to find the information you need to protect yourself and work safely. Duration: 21 minutes.
Hazardous Materials Transportation
This training session will teach you to recognize and identify hazardous materials; understand HAZMAT container markings, labels, and placards; load and unload hazardous materials safely; use protective procedures and equipment; avoid accidents with hazardous materials; respond to an emergency; and recognize and respond to security threats. Duration: 29 minutes
Infectious Materials Transportation
The Department of Transportation (DOT) says that most transportation incidents involving hazardous materials are the result of human error. DOT concludes that effective employee training is therefore the best means of preventing hazardous materials incidents, including those involving infectious materials.
Introduction to Rough Terrain Forklift Safety
OSHA reports that about 35,000 serious injuries are caused annually by forklift accidents and many more lesser injuries. Both drivers and other workers are hurt. In addition to injuries, forklift accidents frequently cause expensive damage to materials and structures.
Laboratory Safety
This session will discuss the purpose and content of the Chemical Hygiene Plan, how to assess the risks you might face working in the lab, the personal protective equipment you may need to use, and the work practices required to keep you safe in the lab. Duration: 26 minutes
Ladder Safety
This session covers all the key issues involved in working safely with ladders. This session includes information on portable ladders only. Duration: 21 minutes
Lockout/Tagout--Authorized Employee
This session will train you to perform the responsibilities of an "authorized person." An authorized person is an employee who services or maintains machinery and equipment. As an authorized person, you will be able to recognize hazardous energy sources, understand responsibilities to other employees, and control hazardous energy with lockout/tagout. Duration: 19 minutes.
Lockout/Tagout--Affected Employee
An "affected employee" is someone who operates machinery or equipment on which servicing or maintenance is being performed under lockout or tagout. This training is required if you work in an area where servicing or maintenance of machinery or equipment is being performed, even if you don't operate or service any equipment.
Lockout/Tagout: Authorized Employee (Spanish)
Esta sesión abarca el procedimiento de seguridad denominado "Cierre/etiquetado" requerido por la norma de la OSHA sobre Control de fuentes de energía peligrosa. Esto forma parte de su capacitación para convertirse en un "empleado autorizado", un empleado que mantiene o repara máquinas y equipos.
Machine Guarding
By the end of this training session, you will be able to understand the hazardous actions of different types of machinery, identify the hazards of working with machinery, identify machine safeguards and know how they work, and properly operate machines with guards. Duration: 22 minutes.
Material Safety Data Sheets
This training is designed for those who work with hazardous chemicals. If there are hazardous chemicals in your workplace, you need to know about the material safety data sheet (MSDS). This important document reveals the hazards of the chemicals you work with and describes the precautions you need to take to keep safe and healthy. Duration: 25 minutes.
Material Safety Data Sheets (Spanish)
Esta sesión está diseñada para las personas que trabajan con sustancias químicas peligrosas. Si existen sustancias químicas peligrosas en su lugar de trabajo, debe conocer las hojas de datos de seguridad de materiales, también denominadas MSDS, por sus siglas en inglés. Este documento importante describe los peligros de las sustancias químicas con las que trabaja, así como las precauciones que debe tomar para preservar su salud y seguridad. Las MSDS realmente pueden salvarle la vida. Es por e.
Mold Hazards and Prevention
This training session will discuss the hazards of mold both in the workplace and at home. We will learn how to detect mold, where to find it, the health hazards of exposure, how to clean up small mold contamination, and how to prevent mold from growing. Duration: 27 minutes
New Employee Safety Orientation
By the end of this session, you will be able to understand your role in our company's safety and health program, including security procedures, and get safety information from various sources, including company safety newsletters, bulletin boards, safety committee members, and labels or material safety data sheets. Duration: 28 minutes.
Noise and Hearing Conservation
At the end of this training session you will be able to understand the effects of noise on hearing; identify sources of noise in your workplace; describe the purpose of audiometric testing and be able to interpret your test results; and select, fit, and use hearing protection. Duration: 18 minutes.
Office Ergonomics
Despite reports that the number of work-related musculoskeletal disorders (MSDs) has declined in recent years because of widespread awareness and implementation of effective preventive measures, ergonomics remains a big and important workplace safety and health issue. Duration: 26 minutes.
Pandemic Flu--How to Prevent and Respond
Flu pandemics can have a devastating effect on the world, our nation, your organization, and your employees. That makes flu pandemic awareness training essential. Employees must know what to expect, how to prepare for a pandemic, and what to do during a pandemic to protect themselves, their co-workers, and their families, and to help prevent the spread of infection.
Permit-Required Confined Spaces--Attendant
This training session will help you identify the hazards of confined space entry, including the signs, symptoms, behavioral effects, and consequences of hazard exposure of authorized confined space entrants. Duration: 28 minutes.
Permit-Required Confined Spaces--Attendant (Spanish)
Now in Spanish! Attendants at permit-required confined spaces have very important safety-related responsibilities. The main objective of this session is to train your workers on how to perform duties as a permit-required confined space attendant. Duration: 32 minutes.
Permit-Required Confined Spaces--Entrant
This training session will teach you to recognize the hazards of confined space entry, including the signs and symptoms of exposure to hazards; test and monitor for hazards, especially atmospheric dangers; work closely with the attendant to enable the attendant to monitor your exposure to dangerous situations; and respond to emergencies, especially evacuating the confined space. Duration: 22 minutes.
Permit-Required Confined Spaces--Entrant (Spanish)
Twenty workers die every year in confined-space accidents and 60 percent of confined-space injuries are sustained by the rescuer. This session will train your workers on permit-required confined spaces for workers designated as authorized entrants. Duration: 24 minutes.
Portable Power Tool Safety
By the end of the training session, you will be able to identify the hazards of portable power tools, take precautions against injury, use tool guards effectively, and understand common safety practices for specific types of tools. Duration: 14 minutes.
PPE - Hand Protection
By the end of the training session, you will be able to identify hand hazards, choose appropriate gloves for work tasks, know the limitations of hand protection, and use and care for protective equipment. Duration: 29 minutes.
PPE - What Employees Need to Know
After this training session, you will understand how a PPE hazard assessment is conducted, which involves evaluating the workplace and job functions for any potential hazards that can be controlled through the use of PPE; be able to select the proper PPE to protect against the hazards found during the hazard assessment; and be able to show employees how to properly wear and care for their PPE. Duration: 24 minutes
PPE: Hand Protection (Spanish)
Este curso de entrenamiento de seguridad en línea se centra en peligros potenciales de mano en el lugar de trabajo y la protección de mano que los empleados necesitan usar en el trabajo. El entrenamiento también enfoca qué se puede hacer para prevenir lesiones de mano y de dedo. Al final del curso de entrenamiento, los participantes de habla hispana podrán, identificar peligros de mano, elegir guantes adecuados para las tareas de trabajo, saber el límite de la protección de mano, usar y cuidar d.
Recordkeeping--Injury and Illness
By the end of this training session, your employees will understand which employers are affected by recordkeeping standards, appropriate recordkeeping forms, how to reporting to the government, employee rights regarding recordkeeping, and injury and illness recording criteria. Duration: 29 minutes.
Respiratory Protection
After this training session, you will be able to identify the hazards of airborne contaminants, identify and use appropriate respiratory protection, recognize the limitations and capabilities of respirators in our workplace, and inspect, maintain, and store respirators. Duration: 30 minutes.
Scaffolds in Construction
This training presentation will teach you to understand the nature of scaffold hazards; identify major types of scaffolds and their use; erect, move, operate, inspect, and maintain a scaffold; and implement safe work practices, use fall protection, and protect yourself from falling objects. Duration: 25 minutes.
Slips, Trips, and Falls
By the end of the training session, you will be able to identify slip, trip, and fall hazards at work; understand safety specifications and features of walking surfaces and openings; use stairs and ladders safely to avoid falls; and avoid and eliminate slip and trip hazards. Duration: 22 minutes.
Slips, Trips, and Falls (Spanish)
El objetivo principal de la sesión es eliminar los riesgos de resbalones, tropiezos y caídas en el lugar de trabajo y prevenir accidentes. Al finalizar esta sesión, será capaz de reconocer que los resbalones, tropiezos y caídas son un problema grave de seguridad, identificar los riesgos de resbalones, tropiezos y caídas en el trabajo, en el hogar y al aire libre, evitar o eliminar los riesgos de resbalones, tropiezos y caídas, prevenir las caídas desde gran altura y escaleras, prevenir caídas en.
Stress Management
Stress reportedly costs American businesses more than $300 billion per year in terms of poor performance, absenteeism, and healthcare costs. Use this Audio PowerPoint presentation to help your employees manage their stress. Duration: 25 minutes.
Substance Abuse in the Workplace--What Supervisors Need to Know
The objective of this training session is to provide you with important facts about substance abuse in the workplace and show you how you can help deal with this damaging problem. Duration: 31 minutes.
Substance Abuse in the Workplace--What Employees Need to Know
The main objective of this session is to help you understand the impact of substance abuse in the workplace and to suggest ways that you can help us deal with this serious problem. Duration: 22 minutes.
Substance Abuse in the Workplace--What Employees Need to Know (Spanish)
Se estima que 1 de cada 10 empleados estadounidenses tiene problemas de adicción. El impacto personal que esto genera puede ser devastador, puesto que repercute de manera destructiva en todos los órdenes de la vida de una persona. Es posible que el adicto termine perdiendo todo: familia, hogar, amigos, ahorros, trabajo y la salud física y mental. En el ámbito laboral, entre las secuelas negativas que deja esta adicción, se cuentan el constante deterioro en el desempeño y conductas informales.
Training the Trainer
For a highly mobile workforce, when many people are inexperienced at their jobs in their current careers, effective training is essential. Becoming a proficient trainer requires practice, organization, a clear sense of purpose, and an understanding of how to engage trainees in ways that will help them to learn.
Trenching--Competent Person
This session is intended to provide a background of information on which to begin building the competent person's experience. By the end of this session, you as the competent person will be able to recognize hazards associated with trenches, understand the protective systems for trenches, and understand the hazards and prevention measures for the activities associated with excavation. Duration: 22 minutes.
Violence in the Workplace--How to Prevent and Defuse for Employees
This presentation will help you to identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats. Duration: 23 minutes.
Violence in the Workplace--How to Prevent and Defuse for Supervisors
This presentation will help you to identify the causes of workplace violence, spot the signs of potential violence, follow required security procedures, respond effectively to violent acts, and recognize and respond to terrorist threats. Duration: 28 minutes.
Welding, Cutting, and Brazing
By the end of the training session, you will be able to identify major safety and health hazards of welding; select appropriate PPE for welding, cutting, and brazing; and implement controls to prevent or control fires. Duration: 16 minutes.
Workers' Compensation--What Supervisors Need to Know
The objective of this training session is to explain your workers' compensation program. At the end of the training session you will be able to recognize the purpose and benefits of workers' compensation, complete reports and help workers file claims, maintain contact with employees on leave and ease their return to work, and help prevent workplace accidents and keep worker's comp costs down. Duration: 21 minutes.
Working in Cold Conditions
Cold conditions present hazards that may seriously impact worker health and safety. In this training program, employees will review the hazards posed by cold conditions and learn valuable methods for preventing illness and injury and responding appropriately to any health or safety incidents that may arise.
Working in Hot Conditions
Not only can working in hot conditions be uncomfortable, it can also be hazardous if you don?t take the right precautions. You need to know how to protect your health and safety when you work in hot conditions. Duration: 22 minutes.
Workplace Safety for Employees
At the end of the training session you will be able to understand why safety is such an important workplace issue, identify the requirements of OSHA and the law, know what our safety policy requires, and take an active role in promoting workplace safety and health. Duration: 27 minutes.
Workplace Safety for Employees (Spanish)
Al terminar esta sesión de capacitación, usted podrá comprender las razones por las cuales la seguridad es un tema tan importante en el lugar de trabajo, identificar los requisitos de la OSHA, conocer los requisitos de nuestra política de seguridad, y desempeñar un papel activo en la promoción de la seguridad y la salud en el lugar de trabajo. Duración: 35 minutos
Workplace Security for Employees
You may think that workplace security is a job for management, security patrols, surveillance cameras, and the police. And to some extent it is. But in order to maintain a safe and secure workplace, we all need to become involved. Duration: 18 minutes.
Your Guide to PPE
The main objective of this course is to provide you with the information you need to use PPE effectively to protect your health and safety on the job. By the time the course is over, you should be able to understand the PPE hazard assessment process; understand why different types of PPE are selected; and know how to properly wear and care for PPE.
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